Warehouse Coordinator

usfoods; Charlotte (NC); On-site; USD 23,000 - 34,000; Full time

Job summary

US Foods in Charlotte is hiring a Warehouse Coordinator to support inbound, outbound and general warehouse operations. You will handle data entry, reporting, and record maintenance to ensure timely delivery and proper distribution of items.

The role requires solid warehousing experience, clerical skills, and strong communication. Expect routine documentation, metric tracking, and collaboration with internal teams and vendors.

Qualifications

• Two years production, manufacturing or warehouse experience required.
• Minimum of one year of clerical experience.
• Strong math, analytical, and organizational skills.
• Basic computer skills with Word, Excel, Access, and Outlook.

Responsibilities

• General warehouse, inbound and/or outbound functions; duties may vary by shift.
• Support in training and developing junior teammates.
• Prepare and process routine forms, reports and documents (inbound/outbound, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels).
• Collect, track, and input data on operations metrics to support warehouse performance (shorts, mispicks, dump/damage, service level, overtime).
• Interact with internal and external customers to support staff and customer needs; respond to inquiries and requests.

Skills

Communication

Customer service

Math skills

Data entry

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Job description

Join Our Community of Food People!

The Warehouse Coordinator will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.

• General warehouse:
  • Support in training and developing junior teammates.
  • Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
  • Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
  • Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over‑time.
  • Other duties as assigned by manager.
• Outbound:
  • Support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products.
  • Interact with warehouse personnel to solve selecting and shipping issues.
  • Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report.

RELATIONSHIPS

• Internal: The incumbent is required to interact with employees, customers, and vendors at all levels of responsibility throughout the company in a professional manner.
• External: Carriers, vendors

WORK ENVIRONMENT

• The work will require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees with some occasional desk work in an office environment.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

• Two years production, manufacturing or warehouse experience required, preferably in a food environment.
• Minimum of one year of clerical experience.

Knowledge/Skills/Abilities:

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Good computer skills, report generation; data entry and word processing skills.
• Reasonably able to resolve a variety of issues/topics of fairly routine nature with some independence.

Certifications/Training

• N/A.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for the described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO: FREQUENCY:

• STAND CONTINUOUSLY
• WALK CONTINUOUSLY
• DRIVE VEHICLE N/A
• SIT FREQUENTLY

LIFT

• 1-10 lbs (Sedentary) FREQUENTLY
• 11-20 lbs (Light) FREQUENTLY
• 21-50 lbs (Medium) FREQUENTLY
• 51-100 lbs (Heavy) OCCASIONALLY
• Over 100 lbs (Very Heavy) N/A

CARRY

• 1-10 lbs (Sedentary) FREQUENTLY
• 11-20 lbs (Light) FREQUENTLY
• 21-50 lbs (Medium) FREQUENTLY
• 51-100 lbs (Heavy) OCCASIONALLY
• Over 100 lbs (Very Heavy) N/A

PUSH/PULL

• *1 FREQUENTLY

CLIMB/BALANCE

• *2 FREQUENTLY

STOOP/SQUAT

• FREQUENTLY

KNEEL

• FREQUENTLY

BEND

• FREQUENTLY

REACH ABOVE SHOULDER

• FREQUENTLY

TWIST

• FREQUENTLY

GRASP OBJECTS

• *3 FREQUENTLY

MANIPULATE OBJECTS

• *4 FREQUENTLY

MANUAL DEXTERITY

• *5 CONTINUOUSLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate objects: boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Compensation

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $17.00-$25.00/hour. This role may also receive overtime compensation.

Benefits

Benefits for this role may include health insurance, pre-tax spending accounts, re