Warehouse Coordinator

US FOODS; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Disability insurance (short/long-term)

Employee stock purchase plan

Life insurance

Pre-tax spending accounts

Job summary

US Foods in Charlotte, NC is seeking a warehouse support associate to help train junior teammates and keep daily operations running smoothly. You will prepare and process routine forms, reports, and documents, handle inbound/outbound paperwork, and ensure accurate data entry.

You will coordinate with internal/external customers, resolve inquiries, and monitor performance metrics such as shorts, mispicks, and on-time shipping, while working in a cold storage environment with occasional office

Qualifications

• Two years production, manufacturing or warehouse experience required.
• Minimum one year of clerical experience.
• Proficient with Microsoft Word, Excel, Access and Outlook.

Responsibilities

• Support in training and developing junior teammates.
• Prepare and process routine forms, reports, and documents (inbound/outbound, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels).
• Communicate with internal and external customers to support staff and customer needs; respond to inquiries by researching information.
• Collect, track, and input data on operations metrics to support warehouse performance tracking.
• Other duties as assigned by manager.
• Check returns and credit slips and assemble returned orders for proper return to picking slot; investigate picking errors and missing products.
• Complete outbound paperwork and reports for selecting crew, route loading, drivers, and trucks; update master storage report.

Skills

Effective communication

Math & analytics

Organizational skills

Attention to detail

Teamwork

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Join Our Community of Food People!

Essential Duties and Responsibilities

• Support in training and developing junior teammates.
• Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures.
• Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.
• Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time.
• Other duties as assigned by manager.

Outbound

• Support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products.
• Interact with warehouse personnel to solve selecting and shipping issues.
• Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report.

Relationships

• Internal: The incumbent is required to interact with employees, customers, and vendors at all levels of responsibility throughout the company in a professional manner.
• External: Carriers, vendors

Work Environment

• The work will require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees with some occasional desk work in an office environment.

Minimum Qualifications

• Two years production, manufacturing or warehouse experience required, preferably in a food environment.
• Minimum of one year of clerical experience.

Knowledge/Skills/Abilities

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

Preferred Qualifications

• Good computer skills, report generation; data entry and word processing skills.
• Reasonably able to resolve a variety of issues/topics of fairly routine nature with some independence.

Certifications/Training

• N/A.

Physical Qualifications

• STAND CONTINUOUSLY
• WALK CONTINUOUSLY
• DRIVE VEHICLE N/A
• SIT FREQUENTLY
• LIFT 1-10 lbs (Sedentary) FREQUENTLY
• 11-20 lbs (Light) FREQUENTLY
• 21-50 lbs (Medium) FREQUENTLY
• 51-100 lbs (Heavy) OCCASIONALLY
• Over 100 lbs (Very Heavy) N/A
• CARRY 1-10 lbs (Sedentary) FREQUENTLY
• 11-20 lbs (Light) FREQUENTLY
• 21-50 lbs (Medium) FREQUENTLY
• 51-100 lbs (Heavy) OCCASIONALLY
• Over 100 lbs (Very Heavy) N/A
• PUSH/PULL *1 FREQUENTLY
• CLIMB/BALANCE *2 FREQUENTLY
• STOOP/SQUAT FREQUENTLY
• KNEEL FREQUENTLY
• BEND FREQUENTLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST FREQUENTLY
• GRASP OBJECTS *3 FREQUENTLY
• MANIPULATE OBJECTS *4 FREQUENTLY
• MANUAL DEXTERITY *5 CONTINUOUSLY

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $17.00-$25.00/hour. This role may also receive overtime compensation.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off , short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$18 - $28

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***