Warehouse Control Supervisor

Cumberland Farms; Westborough (MA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Bonus eligibility

Earned wage access

Paid time off

Medical coverage

401K match

Life insurance

Tuition reimbursement

Employee assistance

Health Savings Account

Team member discounts

Spirit days

Recognition awards

Job summary

Cumberland Farms is seeking a Warehouse Control Supervisor in Westborough, MA to lead the Warehouse Control team and coordinate daily warehouse work via Blue Yonder. You will partner with Operations, Inventory Control, Shipping, Receiving, and Transportation to ensure on-time deliveries and accurate inventory.

Ideal candidates bring 3+ years in warehouse or distribution, supervisory experience, and strong Excel skills.

Qualifications

• Minimum education: High School Diploma or GED.
• Preferred: Associate or Bachelor’s in Supply Chain, Logistics, or related field.
• Minimum three years in warehouse, inventory control, logistics, or distribution center.

Responsibilities

• Supervise and develop the Warehouse Control Coordinator team.
• Assign daily responsibilities and establish work priorities.
• Oversee warehouse work release and execution through the Warehouse Management System.
• Monitor warehouse workload and adjust operational priorities.
• Coordinate replenishment activities to maintain inventory availability.
• Partner with Operations leadership to balance work across warehouse departments.
• Ensure timely communication of operational priorities, inventory constraints, and system issues.
• Monitor customer order completion and support on-time load departures.
• Escalate operational risks and develop corrective action plans.
• Review Warehouse Management System exceptions and ensure timely resolution.
• Support inventory accuracy by partnering with Inventory Control on replenishment and inventory discrepancies.
• Review daily warehouse performance metrics and identify opportunities to improve workflow and productivity.
• Train, coach, and develop Warehouse Control Coordinators.
• Assist with implementation of new warehouse processes and Warehouse Management System enhancements.
• Promote a culture focused on safety, teamwork, customer service, and continuous improvement.

Skills

Leadership

WMS

Blue Yonder

Excel

Inventory control

Cross-functional collaboration

Education

High School Diploma or GED

Associate or Bachelor's in Supply Chain/ Logistics

Tools

Blue Yonder WMS

MS Office

Job description

Description

Are you passionate about warehouse operations, problem solving, and leading teams in a fast-paced distribution environment? Do you enjoy balancing priorities, coordinating work, and helping operations perform at their best?

Description

Are you passionate about warehouse operations, problem solving, and leading teams in a fast-paced distribution environment? Do you enjoy balancing priorities, coordinating work, and helping operations perform at their best?
If so, the Warehouse Control Supervisor role may be the perfect opportunity for you.
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Coen Markets, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer

• Competitive Wages
• Annual Bonus Eligibility
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Company Paid Life Insurance
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Team Member Discounts
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary

The Warehouse Control Supervisor is responsible for leading the Warehouse Control team and coordinating the daily execution of warehouse work through the Warehouse Management System (Blue Yonder). This position oversees the Warehouse Control Coordinators while partnering closely with Operations, Inventory Control, Shipping, Receiving, Transportation, and Support teams to ensure efficient warehouse flow, inventory availability, and on-time customer deliveries.
This position reports to the Warehouse Control Manager and serves as the primary point of coordination between warehouse execution and warehouse control functions.

Here Are Some Of The Tasks You Will Complete

• Supervise and develop the Warehouse Control Coordinator team.
• Assign daily responsibilities and establish work priorities.
• Oversee warehouse work release and execution through the Warehouse Management System.
• Monitor warehouse workload and adjust operational priorities throughout the day.
• Coordinate replenishment activities to maintain inventory availability.
• Partner with Operations leadership to balance work across warehouse departments.
• Ensure timely communication of operational priorities, inventory constraints, and system issues.
• Monitor customer order completion and support on-time load departures.
• Escalate operational risks and develop corrective action plans.
• Review Warehouse Management System exceptions and ensure timely resolution.
• Support inventory accuracy by partnering with Inventory Control on replenishment and inventory discrepancies.
• Review daily warehouse performance metrics and identify opportunities to improve workflow and productivity.
• Train, coach, and develop Warehouse Control Coordinators.
• Assist with implementation of new warehouse processes and Warehouse Management System enhancements.
• Promote a culture focused on safety, teamwork, customer service, and continuous improvement.

Requirements

Minimum Education: High School Diploma or GED
Preferred Education: Associate’s or Bachelor’s Degree in Supply Chain, Business, Logistics, or a related field.
Minimum Experience: Three years of warehouse, inventory control, logistics, or distribution center experience.

Preferred Experience

• Previous leadership or supervisory experience.
• Experience in a high-volume distribution center.
• Experience using Blue Yonder or another Warehouse Management System.
• Experience coordinating warehouse operations across multiple departments.
• Experience in grocery, retail, wholesale, or consumer packaged goods distribution.
• Preferred Licenses / Certifications and Skills
• Blue Yonder Warehouse Management System experience preferred.
• Strong Microsoft Excel and Microsoft Office skills.
• Experience with warehouse reporting and operational metrics.

Soft Skills

• Strong leadership and coaching abilities.
• Excellent communication and organizational skills.
• Strong decision-making and problem-solving skills.
• Ability to prioritize multiple operational demands.
• Customer-focused mindset.
• Ability to build strong cross-functional relationships.
• Strong attention to detail.
• Self-motivated with a high sense of accountability.

Other

Scheduling: This is a full-time position supporting warehouse operations. Flexibility to work various shifts, weekends, holidays, and extended hours as business needs require.

Hours & Conditions: Full-Time

Travel: Minimal (Less than 5%)

Physical Requirements: Ability to sit, stand, and walk throughout office and warehouse environments. Frequent walking within the distribution center. Ability to occasionally lift up to 25 pounds and work in ambient, cooler, and freezer environments as operational needs require.

Additional Info

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.