Warehouse Control Center Specialist

Liebherr USA; Tupelo (MS); On-site; USD 69,000 - 84,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, dental & vision insurance

401K plan with company match

Paid vacation & personal days

Job summary

Liebherr USA, Co in Tupelo, Mississippi seeks a Warehouse Control Center Specialist to supervise our supply chain visibility platform, monitor intralogistics flows, translate operational needs into system settings, and support users to maintain data integrity and resilience.

You will work with SAP S/4HANA, TMS, and WMS, develop process documents, train staff, analyze KPIs, and drive optimization and automation while coordinating with IT and suppliers. Travel up to 5%.

Qualifications

• Bachelor's degree in supply chain, logistics, business or related technical field.
• 3–5 years of progressive logistics/warehouse operations experience with some system-heavy or key-user exposure.
• Proficiency in ERP/TMS/WMS and data analysis tools.

Responsibilities

• Drive intralogistics flows within the warehouse.
• Act as first point of contact for system/process issues (SAP, TMS, WMS).
• Monitor real-time logistics data to identify and resolve exceptions.
• Translate operational needs into process flow documents and audit changes.

Skills

ERP systems (SAP S/4HANA)

TMS & WMS

Data analysis (Power BI/Tableau/Excel)

Process mapping (BPMN/SOPs)

Project leadership

Lean Six Sigma

CSCP

Education

Bachelor's degree in supply chain, logistics, business or related field

Tools

SAP S/4HANA

Oracle/Blue Yonder TMS

WMS systems

Power BI

Tableau

Excel (Pivot, VLOOKUP)

Job description

The Warehouse Control Center Specialist is responsible for the daily administration and optimization of our supply chain "control center" or visibility platform. They lead real-time monitoring of internal logistics activities, translate operational requirements into technical system settings, and provide front-line support to system users. The Warehouse Control Center Specialist is responsible for maintaining data integrity and driving supply chain resilience through predictive and proactive problem-solving and technical fluency.

This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Drive, steer, monitor and control all intralogistics flows within the warehouse
• Key-User & warehouse process specialist - Act as the first point of contact for all system and process-related issues within the Control Center environment (e.g., SAP, TMS, or WMS).
• Monitor real-time logistics data, including status updates, to identify and resolve exceptions before they impact service levels.
• Translate operational and system processes into process flow documents (e.g. BPMN charts, SOPs) and regularly audit those for changes
• Develop training materials and conduct regular sessions for operational staff to ensure consistent and correct system usage.
• Analyze system performance metrics (KPIs) to identify bottlenecks and implement process optimizations or digital automation predictively and proactively.
• Audit and maintain the quality of system data across the network to ensure reporting accuracy.
• Bridge communications between end-users, key-users, IT development teams, and external partners (suppliers) for system upgrades or customer implementations.
• Lead internal projects in order to streamline and optimize the efficiency of processes and systems

Competencies

• Bachelor's degree in supply chain management, Logistics, Business Administration, or a related technical field (e.g., Industrial Engineering) and 3-5 years of progressive experience in logistics, transportation coordination, or warehouse operations, with at least 1-2 years in a system-heavy or "Key User" capacity or combination of education and experience. Must be proficient in ERP (SAP S/4HANA preferred), TMS (Oracle, Blue Yonder), or WMS, have advanced data analysis skills using Power BI, Tableau, or Excel (Pivot Tables, VLOOKUP), and have familiarity with supply chain visibility tools (e.g., FourKites, Project44).
• Travel domestically and internationally up to 5% of the time.
• Ability to obtain and maintain a valid driver license and passport.
• Certifications such as Lean Six Sigma, CSCP (Certified Supply Chain Professional) preferred.

Our Offer

Pay Range: $69,000 - 84,000

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

One Passion. Many Opportunities.

The Company

Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.

Location

Liebherr Logistics USA, Co
145 Liebherr Drive
38801 Tupelo, MS
United States (US)

Contact

Stephanie Sanchez
[e-mail]

Equal Opportunity Employer

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Privacy

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