Warehouse Clerk (Mon-Fri Schedule, 2pm-10pm)

Wavepoint; Erie (Erie County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Shift Differential for 2nd Shift

Competitive Wages

Paid Vacation and Sick Time

Medical/Dental/Vision Insurance

Flexible Spending Account

8 Paid Holidays

Company-paid Life Insurance

Company match 401(k)

Job summary

Wavepoint is seeking a Warehouse Clerk to ensure accurate inbound/outbound trailer assignments and efficient warehouse operations. The role emphasizes customer service to drivers and visitors, plus task assignments to warehouse staff and critical billing support.

Successful candidates will be trained on the WMS system, read and speak English, and bring 1–2 years of warehouse experience. Forklift operation skills and flexible availability are a plus in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED preferred.
• 1-2 years in a warehouse environment preferred.
• Must be able to be trained on the WMS system.
• Must be able to read, write, and speak English.

Responsibilities

• Sign in inbound trailers and verify against manifest and driver sign-in.
• Assign inbound trailers to dock doors and laborers.
• Sign in outbound trailers and assign outbound loads.
• Prepare paperwork for inbound/outbound loads.
• Communicate information to customers by phone, email, or other channels.
• Assign tasks to warehouse staff as needed.
• Own reporting responsibilities for the warehouse and billing support.
• Maintain skills by operating forklift and performing packaging and office duties as required (up to 10% of weekly hours).

Skills

Communication

Problem-solving

Active listening

Time management

Customer service

Education

High School Diploma or GED

Tools

WMS system

Job description

Description

The legacy that is today Wavepoint is a story of successfully creating and executing customer-driven solutions that align with ever-changing market conditions, born out of the demand for single-source logistics both responsive and competitive. We'd like to say we planned it all back in 1978 when we booked the first truckload, but, in full disclosure, we followed the market as it drove us to where we are today. Things have changed - and keep changing - and we are a 3PL provider for these times. Grassroots growth of individual trucking, warehousing, and brokerage enterprises brought together under new entrepreneurial leadership, is now aligned with the shared visions of excellence, supported by a talented staff and best-in-class assets, and the all-important 'can do' spirit.

Benefits Offered

• Weekly Pay
• Shift Differential Offered for 2nd Shift
• Competitive Wages
• Paid Vacation and Sick time
• Medical/Dental/Vision Insurance
• Flexible Spending Account
• 8 Paid holiday days
• Company-paid Life Insurance
• Company match 401(k) Retirement Savings

Summary

The Warehouse Clerk is responsible for ensuring accuracy and efficiency in the assignment of inbound trailers to dock doors while providing exemplary levels of customer service to drivers and other visitors. Additionally, the warehouse clerk will be responsible for assigning work to warehouse employees, tracking key metrics, and assisting with billing. In this role, the incumbent will assume responsibility for the quality standards and customer service of all visitors to the facility. The Warehouse Clerk is responsible for all administrative tasks to support receiving, warehouse operations, shipping, and billing.

Warehouse Clerk Duties And Responsibilities

• Accurately sign in inbound trailers. Review manifest, and trailer # against driver sign-in.
• Assign inbound trailers to the appropriate dock door and warehouse laborer.
• Accurately sign in outbound trailers against driver sign-in.
• Review outbound paperwork, and assign outbound loads to the appropriate dock.
• Accurately prepare all paperwork for inbound and outbound loads.
• Communicate necessary information requested by the customer either by phone, e-mail, or other correspondence.
• Communicate task assignments to warehouse workers if needed
• Own reporting responsibilities for the warehouse
• Support accounts receivable to accurately invoice customers for services provided
• Exhibit a high level of customer focus, planning, time management, problem-solving, and providing timely communications and organizational skills to support departmental operations.
• Maintain qualification to perform duties within warehouse operations including operating forklift, perform packaging, and office duties as required. Utilize skills to support execution regularly, dedicating up to 10% of weekly hours towards executing productive tasks to maintain skills and help support team

Requirements

• Education and Experience
• High School Diploma or GED preferred.
• 1-2 years in a warehouse environment preferred.
• Must be able to be trained on the WMS system.
• Must be able to read, write, and speak English.
• Strong interpersonal skills including problem-solving, active listening, and conflict management.
• Flexible availability
• Strong decision-making and problem-solving skills
• Excellent interpersonal skills with the ability to build rapport with a variety of workgroups.
• Superior verbal and written communication, data analysis techniques, and supply chain interpretation.