Warehouse Clerk

Target Specialty Products; Chesapeake (VA); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Career growth

Paid time off

Job summary

Target Specialty Products is seeking a Warehouse Clerk in Virginia/Chesapeake to support order fulfillment, customer service, and inventory management. The role combines warehouse duties with customer-facing tasks, including assisting customers and processing transactions.

Candidates should be able to lift up to 50 lbs and have basic computer skills. Forklift certification is preferred or willingness to obtain.

Qualifications

• High school diploma or GED required.
• Forklift certification or willingness to obtain preferred.

Responsibilities

• Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
• Customer Service: Assist walk-in customers by providing product information and helping them order the products they need.
• Retail-Style Service: Handle customer transactions, process payments, and provide a positive experience for customers visiting the branch.
• Inventory Management: Maintain accurate inventory counts and ensure stock levels are properly recorded in the warehouse management system.
• Receiving and Stocking: Receive incoming shipments and stock shelves or warehouse areas efficiently.
• Product Knowledge: Develop understanding of products to better serve customers and ensure order accuracy.
• Documentation: Maintain records of orders, inventory, and customer interactions.
• Warehouse Maintenance: Keep warehouse and service areas clean, organized, and safe.
• Safety Compliance: Follow safety protocols and company guidelines.
• Cross-Departmental Support: Assist with deliveries or additional warehouse duties as needed.

Skills

Customer service mindset

Communication skills

Inventory systems

Basic computer skills

Education

High school diploma or GED

Forklift Certification or willingness to obtain

Tools

Inventory management software

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

The Warehouse Clerk, Target is a dual-role position which not only involves standard warehouse duties such as inventory management and order fulfillment, but also includes customer-facing responsibilities, providing direct assistance to customers.

Key Performance Indicators

• Customer Satisfaction
• Order Accuracy
• Time to fulfill orders
• Inventory accuracy
• Safety Compliance

Principal Duties And Responsibilities

• Order Fulfillment: Accurately pick, pack, and prepare customer orders for shipment or in-store pickup.
• Customer Service: Assist walk-in customers by providing product information, answering inquiries, and helping them order the products they need.
• Retail-Style Service: Handle customer transactions, process payments, and provide an overall positive experience for customers visiting the branch.
• Inventory Management: Maintain accurate inventory counts, assist with cycle counts, and ensure stock levels are properly recorded in the warehouse management system.
• Receiving and Stocking: Receive incoming shipments, verify product quantities, and stock shelves or designated warehouse areas efficiently.
• Product Knowledge: Develop and maintain a thorough understanding of the products carried to better serve customers and ensure order accuracy.
• Documentation: Maintain accurate records of orders, inventory, and customer interactions as required.
• Warehouse Maintenance: Help maintain a clean, organized, and safe warehouse and customer service area.
• Safety Compliance: Follow all safety protocols, operating procedures, and company guidelines to ensure a safe working and customer service environment.
• Cross-Departmental Support: Work closely with other departments as needed to meet branch objectives, including assisting with deliveries or additional warehouse duties.

Required Experience

• Previous experience in a warehouse, retail, or customer service role is a plus.
• Excellent communication and interpersonal skills, with a strong customer service mindset.
• Ability to lift and move heavy items (up to 50 lbs.) regularly.
• Strong organizational skills and attention to detail.
• Basic computer skills for inventory management, order processing, and customer transactions.
• Willingness to learn product details and assist with various warehouse operations.

Formal Education, Qualifications Or Training

• High school diploma, GED or equivalent
• Forklift Certification or willingness to obtain

Base Pay Range

Hourly: $18.00 - $33.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Target Specialty Products?

A career with Target Specialty Products can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what Target Specialty Products has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

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