Warehouse Associate - Safe, Fast-Paced Team, Great Benefits

Bosch Homecomfort; Massachusetts; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

premium health coverage

a 401(k) with generous matching

resources for financial planning and目标

ample paid time off

parental leave

comprehensive life and disability保护

Job summary

Join our warehouse team at Bosch Home Comfort Group and become the backbone of branch operations as a Warehouse Associate. You will safely pick and load products for customers, third-party carriers, and company vehicles, delivering reliable service with attention to detail.

You will interact with customers face-to-face and via phone or email, aiming to exceed expectations while building strong relationships. This fast-paced role emphasizes safety, teamwork, and efficient warehouse management.

Qualifications

• 1-3 years of warehouse experience including forklift operations.
• High School diploma or equivalent combined education and experience.
• Strong interpersonal, customer relationship and decision-making skills.
• Effective and professional communication and organization skills.
• Ability to work effectively as a member of a team in a high-volume fast-paced environment.
• Strong analytical and problem solving skills.
• Proficiency in Computers using Windows and Microsoft Office software is a plus.
• HVAC industry experience preferred including warehouse and forklift operations.

Responsibilities

• Interact professionally and courteously with customers through face-to-face conversations, phone calls, emails, and other communication methods.
• Go the extra mile to exceed customer expectations by providing quality products and services.
• Build positive customer relationships that contribute to their satisfaction and loyalty.
• Perform shipping and receiving activities with precision, ensuring products are handled and stored properly.
• Pick orders accurately while maintaining first-in, first-out (FIFO) compliance.
• Inspect returned products for damage, verify packing slips for accuracy, and secure items for safe return.
• Operate material handling equipment, including forklifts, in full compliance with company policies and government regulations.
• Contribute ideas for improving our processes and procedures.
• Support inventory management initiatives to keep our warehouse organized and efficient.
• Actively participate in our commitment to eliminate all incidents, accidents, injuries, and harm in the workplace.
• Wear and maintain your personal protective equipment (PPE) consistently and encourage teammates to do the same.
• Complete all assigned safety trainings and certifications.
• Conduct proper pre-trip and post-trip inspections on material handling equipment.
• Ensure all licenses and certifications remain current and valid.
• Operate equipment at safe speeds and in accordance with all guidelines.
• Collaborate with branch managers and counter sales associates to support their daily activities.
• Pitch in on other duties as needed to ensure our branch's success.
• Work as a reliable team member in our fast-paced, high-volume environment.
• All other duties as assigned

Skills

Forklift operations

Teamwork

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Join our warehouse team at Bosch Home Comfort Group and become the backbone of branch operations as a Warehouse Associate. You will safely pick and load products for customers, third-party carriers, and company vehicles, delivering reliable service with attention to detail.

You will interact with customers face-to-face and via phone or email, aiming to exceed expectations while building strong relationships. This fast-paced role emphasizes safety, teamwork, and efficient warehouse management.