Warehouse Associate (Returns Associate)

FDH Aero; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

FDH Aero, a leader in aerospace supply chain solutions, is hiring for a Warehouse Associate (Returns Associate) role in Oklahoma City. This entry-level position involves managing returns, processing claims, and maintaining inventory for aviation products. Candidates must possess problem-solving skills and attention to detail, with a high school diploma or GED equivalent expected.

Benefits

Competitive benefits including medical, dental, vision

401k matching

Wellness programs

Qualifications

• High school graduate or GED equivalent required.
• Warehouse experience is a plus.
• Ability to lift 25lbs.

Responsibilities

• Process Credits & Rebill Invoices in EPDS.
• Investigate Customer Claims for Non-Conforming Products.
• Return conforming product to stock or customers.

Skills

Problem Solving Skills

Multitasking & Organization Skills

Customer Service

Attention to Detail

Education

High school graduate or GED equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Warehouse Associate (Returns Associate) role at FDH Aero

1 day ago Be among the first 25 applicants

Join to apply for the Warehouse Associate (Returns Associate) role at FDH Aero

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our Values Guide Everything We Do

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Warehouse Associate will work with Vendors & the Sales Department concerning Customer Claims via email, p rocess Credits & Rebill Invoices in EPDS, and Process Orders & Paperwork in EPDS for Shipments. They will process incoming Resale & Value Added parts for Stock or Scrap and return conforming product to stock or customers. This individual will also investigate undeliverable product returned by UPS/FedEx/DHL and assist with other duties as assigned

What You'll Do

• Work with Vendors & the Sales Department concerning Customer Claims via email
• Investigate Customer Claims for Non-Conforming Products, Invoice & Shipment Errors
• Process Credits & Rebill Invoices in EPDS
• Process Orders & Paperwork in EPDS for Shipments
• Disposition Resale & Value Added products in EPDS
• Process a Return to Vendor (RTV) for Resale and Value Added products
• Process a Rework for Value Added and Resale returned products
• Process incoming Resale & Value Added parts for Stock or Scrap
• Return conforming product to stock or customers
• Pull Non-conforming product from stock & prepared orders
• Log & Maintain listing of Non-conforming products held in the Returns Dept
• Process incoming product returned without prior approval
• Investigate undeliverable product returned by UPS/FedEx/DHL
  
  

What You Bring

• High school graduate or GED equivalent
• Warehouse experience is a plus
• Microsoft Word, Excel, Outlook
• Problem Solving Skills
• Ability to lift 25lbs
• Multitasking & Organization Skills
• Must be able to communicate in verbal and written form
• Must be able to work individually and as a team
• Great attention to detail
• Customer Service
  
  

Special Requirements

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
  
  

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Aviation and Aerospace Component Manufacturing

Referrals increase your chances of interviewing at FDH Aero by 2x

Sign in to set job alerts for “Warehouse Associate” roles.

Oklahoma City, OK $14.00-$14.00 2 months ago

Warehouse Associate - 3rd Shift (7:00 pm - 4:00 am) OT available

Warehouse Associate - Loader/Unloader - 2nd Shift

Oklahoma City Metropolitan Area 1 month ago

Oklahoma City, OK $15.00-$15.00 1 month ago

Automotive Parts Picker & Shipping -Bob Howard Parts Distribution Center

Oklahoma City, OK $14.00-$14.00 1 month ago

Warehouse Associate - Production/Assembly

Package Handler - Part Time (Warehouse like)

Warehouse Supervisor/Delivery Driver (Oklahoma City, OK)

Oklahoma City, OK $55,000.00-$60,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.