Warehouse Associate - Returns

Parts Authority; San Bernardino (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Parts Authority in San Bernardino, CA, is seeking a Warehouse Returns - Administrative Associate to handle the intake of returns from drivers and verify items against what was sold. The role emphasizes accuracy, documentation, and timely processing within the reverse logistics flow.

Qualified candidates should understand RMA processes, have basic warehouse experience, and be comfortable using WMS, RF scanners, and Excel/Sheets.

Qualifications

• Accurately follow directions, both written and verbal.
• Maintain individual productivity and quality standards according to department requirements.
• Regularly lift, push, pull and/or move objects 10-50lbs and occasionally lift and/or move objects that weigh upto 100 lbs.
• Frequently stand, walk, stoop, kneel, crouch, crawl, reach.
• Occasionally sit and climb (ladders/stairs) or balance.
• May be subject to environmental conditions including weather exposure.
• May be required to work in narrow aisles or passageways.
• Basic warehouse, inventory management, or logistics experience.
• Working knowledge of computer hardware components, configurations, serial-number tracking, and product identification.
• Strong understanding of return merchandise authorization, vendor return, and shipping processes.
• Ability to organize work and prioritize competing demands.
• Strong attention to detail and accuracy in product verification, system transactions, data entry, and documentation.
• Follow, interpret, and reinforce standardized processes and work.
• Troubleshooting and root-cause-analysis skills.
• Strong organizational and time-management skills.
• Clear and professional communication with vendors and carriers.
• Ability to work independently and in a team.
• Familiarity with WMS, Gmail, RF scanners, and Excel/Sheets.

Responsibilities

• RMA and Vendor Return Processing.
• Manage reverse supply chain for defective or unsellable inventory returns.
• Submit Return Merchandise Authorization requests to vendors.
• Review department negative POs for accuracy and vendor compliance.
• Maintain records of RMA submissions, approvals, and status changes.
• Ensure documentation, forms, labels, and shipping records are filed properly.

Skills

Attention to detail

Follow directions

Teamwork

Data entry

Communication with vendors

Stand/walk/move

Problem solving

Organization

Lifting 50 lbs

Tools

RF scanners

Gmail

Microsoft Excel

Google Sheets

WMS familiarity

Job description

Overview

Parts Authority Careers

San Bernardino, California

We have a newly created career opportunity for a Warehouse Returns - Administrative Associate in our most successful rapidly expanding Division

Parts Authority is one of the fastest growing Supply Chain companies in the Country. We offer promotable career advancement and job stability- 47 years old and GROWING!

HOURLY RATE: $18.00

Since 1973, Parts Authority has established itself as a premier national distributor specializing in automotive replacement parts, professional tools and equipment, and transmission systems. Operating from our headquarters on Long Island, New York, we've experienced significant expansion and currently maintain over 300 locations across 28 states, including Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority's catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Warehouse Administative Associate - Returns.

Responsibilities

The Warehouse Returns Admin Associate is responsible for the intake of returns from drivers and opens all boxes to ensure that returned items are correct and that the returned items are items sold by the company.

We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

• RMA and Vendor Return Processing.
• job involves managing the reverse supply chain process of sending defective, damaged, excess, or unsellable inventory back to suppliers and manufacturer.
• Submit Return Merchandise Authorization requests to vendors through portals, email, or required documentation.
• Review department negative POs for completeness, accuracy, and compliance with vendor requirements.
• Maintain accurate records of RMA submissions, approvals, status changes.
• Ensure required documentation, including forms, confirmations, labels, and shipping records, is complete and properly filed, documented.

Qualifications

Minimum Requirements:

• Accurately follow directions, both written and verbal
• Accurately follow directions, both written and verbal
• Maintain individual productivity and quality standards according to department requirements
• Regularly lift, push, pull and/or move objects 10-50lbs and occasionally lift and/or move objects that weigh upto 100 lbs.
• Frequently required to stand, walk, stoop, kneel, crouch, crawl, reach
• Occasionally required to sit and climb (ladders and/ or stairs) or balance
• May be subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
• May be required to function in narrow aisles or passageways.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• Basic warehouse, inventory management, or logistics experience.
• Working knowledge of computer hardware components, configurations, serial-number tracking, and product identification.
• Strong understanding of return merchandise authorization, vendor return, shipping processes.
• Demonstrated ability to organize work, prioritize competing demands.
• Strong attention to detail and accuracy in product verification, system transactions, data entry, and documentation.
• Ability to follow, interpret, and reinforce standardized processes and work
• Effective troubleshooting, problem-solving, escalation, and root-cause-analysis
• Strong organizational and time-management skills with the ability to meet
• Clear and professional communication skills with vendors, and carriers.
• Ability to work independently while collaborating effectively in a team
• Familiarity with warehouse management systems (WMS), GMAIL, RF scanners, and Microsoft Excel/ Google Sheets or data entry software.
• Ability to lift and move hardware and packages weighing up to 50 pounds, with or without reasonable accommodation.

Benefits

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Healt