Warehouse Associate Lead_Shift_1

Neovia Logistics; Westminster (MA); On-site; USD 30,000 - 44,000; Full time

Job summary

Neovia Logistics in Westminster, MA seeks a QC Lead to oversee quality control in the warehouse, lead inspections, and ensure adherence to procedures and customer requirements. The role requires 1–3 years in quality control or warehouse settings, with supervisory experience preferred.

Strong attention to detail and problem-solving skills are essential for maintaining product integrity and process accuracy. Hours are Monday–Friday, 9:00 AM–6:00 PM, on-site at the Westminster facility.

Qualifications

• 1-3 years of quality control, warehouse, logistics, or distribution experience required.
• Previous lead or supervisory experience preferred.
• Strong attention to detail and problem-solving skills.
• Basic mathematical and analytical skills.
• Ability to read, write, and interpret documents and reports.
• Experience with inventory control and warehouse management systems preferred.
• Knowledge of quality assurance and quality control procedures preferred.
• Proficient communication and teamwork skills.

Responsibilities

• Lead and coordinate daily quality control activities within the warehouse.
• Perform and oversee inspections of incoming, stored, and outbound products to ensure compliance with quality standards and customer requirements.
• Verify product accuracy, quantities, labeling, packaging, and documentation.
• Conduct audits of warehouse processes and inventory to identify quality concerns and opportunities for improvement.
• Investigate quality discrepancies, damages, and non-conformance issues and assist in implementing corrective actions.
• Maintain accurate quality records, reports, and documentation.
• Train and coach warehouse associates on quality procedures, standards, and best practices.
• Ensure compliance with company policies, safety regulations, and quality management procedures.
• Collaborate with warehouse leadership to improve operational efficiency and inventory accuracy.
• Utilize warehouse systems and technology to track and report quality metrics.
• Support continuous improvement initiatives and process enhancements.
• Perform other duties as assigned by management.

Skills

Quality control

Warehouse operations

Supervisory leadership

Attention to detail

Problem solving

Job description

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Location: 95 Aubuchon Dr, Westminster, MA 01473-1470
Schedule: Monday - Friday, 9:00 AM - 6:00 PM
Pay Rate: $25.87 per hour

The QC Lead is responsible for overseeing quality control activities within the warehouse operation to ensure products meet company and customer quality standards. This position leads quality inspection processes, monitors compliance with established procedures, investigates quality issues, and supports continuous improvement initiatives. The QC Lead serves as a resource for warehouse associates and works closely with operations to maintain accuracy, efficiency, and product integrity throughout the distribution process.

JOB RESPONSIBILITIES

Lead and coordinate daily quality control activities within the warehouse.

Perform and oversee inspections of incoming, stored, and outbound products to ensure compliance with quality standards and customer requirements.

Verify product accuracy, quantities, labeling, packaging, and documentation.

Conduct audits of warehouse processes and inventory to identify quality concerns and opportunities for improvement.

Investigate quality discrepancies, damages, and non-conformance issues and assist in implementing corrective actions.

Maintain accurate quality records, reports, and documentation.

Train and coach warehouse associates on quality procedures, standards, and best practices.

Ensure compliance with company policies, safety regulations, and quality management procedures.

Collaborate with warehouse leadership to improve operational efficiency and inventory accuracy.

Utilize warehouse systems and technology to track and report quality metrics.

Support continuous improvement initiatives and process enhancements.

Perform other duties as assigned by management.

QUALIFICATIONS

1-3 years of quality control, warehouse, logistics, or distribution experience required.

Previous lead or supervisory experience preferred.

Strong attention to detail and problem-solving skills.

Basic mathematical and analytical skills.

Ability to read, write, and interpret documents and reports.

Experience with inventory control and warehouse management systems preferred.

Knowledge of quality assurance and quality control procedures preferred.

Proficient communication and teamwork skills.

PHYSICAL REQUIREMENTS

• Requires frequent walking, carrying, reaching, standing, and stooping.
• Requires lifting/lowering, pushing, or pulling of various items of varying weight.
• Requires work from heights of up to 20 feet from floor.
• Requires work in an environment with frequently changing temperatures.