Warehouse Associate II

SATO America; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

SATO America is seeking a Warehouse Associate II to manage inbound and outbound materials with a focus on FedEx and UPS processes. You will ensure compliance with carrier requirements, track shipments in real time, and maintain accurate documentation and inventory integrity.

You will operate forklifts, pick and stage orders, and support month-end close activities while maintaining a safe, clean dock environment and efficient warehouse operations.

Qualifications

• Experience operating FedEx/UPS shipping systems.
• Attention to detail in shipping docs and inventory.
• Proficient with computers, ERP and barcode scanners.
• Able to read routing guides and work instructions.
• Forklift certification preferred or required by company policy.

Responsibilities

• Operate FedEx and UPS shipping terminals and end-of-day close.
• Ensure shipments meet routing guides and packaging requirements.
• Prepare and maintain carrier documents and tracking records.
• Coordinate trailer loading and carrier pickups to meet deadlines.
• Inspect incoming/outgoing materials against POs and docs.
• Record shortages, damages, and discrepancies.
• Enter inventory transactions in ERP and maintain FIFO.
• Operate forklift and maintain dock safety.

Skills

FedEx/UPS systems

Documentation accuracy

Inventory systems

Barcode scanning

Shipping documents reading

Forklift certification

Job description

Summary

The Warehouse Associate II is responsible for efficiently and accurately handling all inbound and outbound materials, with a strong operational focus on FedEx and UPS carrier processes. This role ensures compliance with carrier requirements, real‑time shipment tracking, precise documentation, and inventory integrity. The incumbent plays a critical role in maintaining dock operations, managing carrier interactions, and supporting daily, monthly, and end‑of‑period warehouse close activities.

Duties & Responsibilities

Carrier & Shipping Operations

• Serve as the primary operator for FedEx and UPS shipping terminals, including shipment creation, label generation, manifesting, and end‑of‑day close‑out procedures.
• Ensure shipments comply with FedEx and UPS routing guides, service levels, weight limits, and packaging requirements.
• Prepare, review, and maintain all carrier documentation including bills of lading, shipping manifests, and tracking records.
• Coordinate trailer loading and carrier pickups to meet daily shipping deadlines.
• Accurately select routing and carrier when not specified, following customer and carrier guidelines.
• Monitor shipment status and resolve carrier‑related discrepancies or issues as needed.

Inbound & Outbound Material Handling

• Verify, identify, and inspect incoming and outgoing materials against purchase orders, shipping documents, and system records.
• Record and report shortages, damages, and discrepancies promptly.
• Determine inspection or testing requirements and maintain lot‑traceable documentation.
• Assemble, pick, and stage orders for shipment, ensuring accuracy and on‑time dispatch.
• Count, weigh, and verify customer orders prior to shipment.

Inventory Control & Documentation

• Enter inventory transactions accurately into the warehouse management or ERP system.
• Utilize barcode scanners and labeling systems to track inventory movement.
• Maintain FIFO (First‑In, First‑Out) inventory controls.
• Maintain organized and auditable shipping and receiving records.

Equipment & Warehouse Operations

• Safely operate forklifts and material handling equipment to transport goods to workstations, storage areas, or docks.
• Select appropriate packaging, crates, or skids for standard and oversized materials.
• Support monthly warehouse close activities, reconciliations, and reporting.
• Maintain a clean, organized, and safe dock and warehouse environment.

General Responsibilities

• Demonstrate flexibility to work overtime or adjust schedules to meet business demands.
• Follow all safety, quality, and compliance standards.
• Perform other duties as assigned to support warehouse and distribution operations.

Required Skills & Qualifications

• Proven experience operating FedEx and UPS shipping systems, including end‑of‑day processing.
• Strong attention to detail with shipping documentation and inventory accuracy.
• Proficiency with computers, inventory systems, and barcode scanning technology.
• Ability to read and interpret shipping documents, routing guides, and work instructions.
• Basic math, reading, and communication skills.
• Forklift operation experience (certification preferred or required by company policy).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly lift 10-20 pound objects. Must be able to lift 70 pounds for short distances.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in a warehouse environment near moving mechanical parts and is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually loud.

TRAVEL REQUIREMENTS

None

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.