Warehouse Associate - (FT)

Daltile; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in tile manufacturing as a Warehouse Associate in New York. This full-time role involves a variety of customer service and warehouse tasks, including handling orders and maintaining inventory. Ideal candidates will have customer service experience and forklift operation skills, contributing to a team focused on efficiency and customer satisfaction.

Benefits

Comprehensive benefits package

Commission earnings and bonuses

Qualifications

• 1+ years of customer service experience and warehouse experience required.
• Experience operating crane forklift is required.

Responsibilities

• Perform customer service duties, assist with orders, and handle payments.
• Conduct warehouse duties including order pulling, inventory checks, and material handling.
• Maintain a safe and organized facility.

Skills

Customer service

Organization

Time management

Detail-oriented

Safety conscious

Education

HS diploma or equivalent experience

Tools

Crane Forklift

Job description

Join to apply for the Warehouse Associate - (FT) role at Daltile

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Join to apply for the Warehouse Associate - (FT) role at Daltile

Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Expected base pay rates for the role will be between $18.76 hr and $28.06 hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs. Primary ObjectivePerforms a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location. Primary Function and Scope

• Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
• Addresses and resolves customer complaints (returns and order errors).
• Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders.
• Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
• Waits on customers and prepares sales slips.
• Produces daily sales reports.
• Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
• Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
• Operates crane forklift equipment.
• Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.
• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
• Performs other related duties as required.
  
  

Experience and Knowledge Required

• HS diploma or equivalent experience;
• 1+ years of customer service experience and warehouse experience
• Crane Forklift Experience+
  
  

CompetenciesOrganization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job InformationWhile performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

About Daltile

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Glass, Ceramics and Concrete Manufacturing

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