Warehouse Associate: Fast-Paced Orders & Customer Service

Floor & Decor; Des Moines (IA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Job summary

Floor & Decor in Des Moines, IA is seeking a Warehouse Associate to compile orders, replenish merchandise, and assist customers on the showroom floor or in their vehicles. Forklift operation and inventory checking are part of the daily tasks.

This role offers both full-time and part-time schedules, with safety-focused duties and opportunities for career growth through benefits and training.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Demonstrate and understand compliance of the company’s safety processes.
• Work in a fast pace environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly

Enthusiastic

Entrepreneurial

Team player

Customer service oriented

Honest and accountable

Good communication

Tools

Forklift

Job description

Floor & Decor in Des Moines, IA is seeking a Warehouse Associate to compile orders, replenish merchandise, and assist customers on the showroom floor or in their vehicles. Forklift operation and inventory checking are part of the daily tasks.

This role offers both full-time and part-time schedules, with safety-focused duties and opportunities for career growth through benefits and training.