Warehouse Associate - Fast-Paced, Customer-Driven

Floor & Decor; Shrewsbury (MA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Insurance plans

Job summary

Floor & Decor is seeking a Warehouse Associate to compile orders, replenish merchandise, and assist customers both on the floor and forklift operations. This full/part-time role emphasizes reliability, teamwork, and a focus on safety and accuracy within a busy store environment.

Ideal candidates are friendly, organized, and able to manage multiple tasks while delivering excellent service. Benefits include career opportunities and a supportive team culture in a dynamic retail setting.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Drug test may be required where state law allows.

Responsibilities

• Demonstrate and understand compliance with safety processes.
• Work in a fast-paced environment with accuracy.
• Provide above-and-beyond customer service and exceed expectations.
• Act in line with the company’s core values.
• Restock show floor with product.
• Organize merchandise to company standards for easy shopping.
• Load out customers with the correct product.
• Help customers find products and answer questions.
• Assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly & enthusiastic

Team player

Customer service

Honest & accountable

Good communication

Basic math skills

Job description

Floor & Decor is seeking a Warehouse Associate to compile orders, replenish merchandise, and assist customers both on the floor and forklift operations. This full/part-time role emphasizes reliability, teamwork, and a focus on safety and accuracy within a busy store environment.

Ideal candidates are friendly, organized, and able to manage multiple tasks while delivering excellent service. Benefits include career opportunities and a supportive team culture in a dynamic retail setting.