Warehouse Associate

Mattress Firm; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is hiring a Warehouse Associate in the United States. You will receive incoming product, pick and fill orders, pack and ship orders, and ensure proper storage of inventory.

This role communicates with customers to provide world-class service and adheres to safety policies and procedures. Responsibilities include loading/unloading shipments, stocking products, labeling and rotating inventory, inspecting items for damages, and operating warehouse equipment.

Qualifications

• Attention to detail and time management skills are essential.
• Ability to manage time efficiently to ensure completion of work.
• Knowledge of general warehouse operations and safe material handling is expected.

Responsibilities

• The Warehouse Associate contributes to Mattress Firm's success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory.
• Load and unload product from delivery trucks and vendor shipments.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Skills

Attention to detail

Time management

Education

High School diploma or equivalent preferred

Tools

Powered Industrial Trucks

Microsoft Office

Job description

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day.

Now Hiring! Warehouse Associate

Benefits Include

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

The Warehouse Associate contributes to Mattress Firm's success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. This role communicates with customers to ensure world class service is provided and always operates according to safety policies and procedures.

• Load and unload product from delivery trucks and vendor shipments.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• High School diploma or equivalent preferred

Skills List

• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.

Knowledge

• General warehouse operations
• Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection
• Microsoft Office products (preferred)

Physical Demands

Warehouse Environment

• Sitting frequently
• Standing frequently
• Walking frequently
• Talking frequently
• Hearing frequently
• Lift or move up to 100 pounds
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Scope

Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions.

Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance.

Failure to accomplish results can normally be overcome without significant effect on the organization

Contacts are primarily with direct supervisor and others in group or department to give and receive information.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of Pay rate of $20.00 per hour.

*Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 08/29/2026.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm, with nearly 90 years in the sleep industry, is America's trusted authority, dedicated to helping customers find their ideal mattress for quality rest.

3250 Briarpark Dr, 400, Houston, Texas 77042, US