Warehouse Associate

Dlpartsco; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

D&L Parts Company is seeking a Distribution/Warehouse Associate to join their team in Raleigh, NC. This role involves managing the movement of parts and equipment, ensuring accurate inventory, and providing excellent customer service. Ideal candidates will be detail-oriented, reliable, and able to lift heavy items. Join a family-owned company that values teamwork and dedication.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of appliance and HVAC parts is a plus.
• Must be able to team-lift 100-150 pounds.

Responsibilities

• Loading/unloading trucks and order picking.
• Maintaining accurate inventory counts.
• Participating in physical inventories.

Skills

Effective communicator

Attention to detail

Ability to multitask

Reliability

Team player

Education

High School Diploma or equivalent

Tools

Basic office and warehouse equipment

Job description

Description

D&L Parts Company, formerly known as D&L Appliance Parts, was established in 1955. Our American, family-owned company was created for the everyday handyman in need of the right parts, but unwilling to pay big box stores prices. Over the last 65 years, we realized the contractor’s emerging need for an all-in-one Parts, Tools, Appliances, and HVAC distributor. Our company took this as a challenge to create a store that fulfills everyone’s needs while staying true to our original purpose. To accomplish this, we expanded our locations, inventory, and product lines. Currently, we have 28 convenient locations across Virginia, North and South Carolina. We distribute both wholesale and retail, repair/replacement parts, accessories, maintenance supplies, tools, and equipment for major Appliances, Refrigeration, Residential, Light Commercial, Heating, and Air Conditioning brands. Since the beginning, D&L has devoted to servicing all customers from the do-it-yourselfers (DIY) to servicers, and contractors. No matter the size job, we are there every step of the way. We treat our employees, customers, and community like family. Mission Statement To provide vast knowledge, problem-solving, and great customer service to all no matter the size of the job.

D&L “Family” Values (core/pillars)

F – Fast – the ability to get your part in a timely manner

A – Accuracy – providing accurate information to our customers and employees at all times.

M – Manufacturers – partnering with the biggest and best manufacturers to keep the stock our communities need.

I – Investment in our people and our customers.

L – Listening to our customers and responding in a timely manner allowing them to make the most profit and accomplish their job effectively.

Y – You! As a customer, employee, or member of our community – YOU the best part of D&L!

A Brief Overview

Our customers are very important to D&L Parts and it is extremely important to maintain exceptional customer service and treat all customers with the utmost respect at all times. An Inside/Outside Sales Representative will be expected to not only play a key role in negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services but also be a team player. While supporting and assisting the branch with order intake, you will be serving as a liaison between our company and current or potential customers. The individual will be driven and look for ways to improve customer relations by utilizing excellent, in-depth knowledge of products, procedures, and policies.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.

SUMMARY: The Distribution/Warehouse Associate must be a team player who will be responsible for the accurate movement of parts and equipment into and out of the Distribution Center following set D&L Parts policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Loading/unloading trucks, order picking, wrapping products, packing, labeling, shipping and receiving
• Receiving merchandise, ensuring quantity on orders is correct and verifying inventory records through check-in and receiving process
• Distributing items internally to assigned locations and individuals
• Maintaining accurate bin locations and inventory counts
• Preparing orders by pulling stock from assigned bin locations, ensuring quality control in the process
• Packaging finished product for shipping (boxing, shrink wrapping, labeling)
• Responsible for cleanliness and organization of work areas
• Participating in physical inventories for the purpose of verifying stock and identifying losses
• Operate within Standard Operating Procedures in accordance with D&L Company Policies and Handbook, including IT policies
• Other duties and responsibilities as necessary for the business or as requested by Management

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as well as possess the following:

• Effective communicator
• Attention to detail
• Ability to multitask and work well under pressure
• Quick learner
• Works well with others (team player)
• Accuracy
• Excellent follow-through (with customers & workforce)
• Results-oriented
• Reliability/Dependability/Trustworthy
• Work well with limited supervision
• Ability to team-lift 100-150 pounds
• Periodic mandatory overtime

EDUCATION and/or EXPERIENCE: High School Diploma or equivalent. Knowledge of appliance parts and HVAC parts a plus. Stable, solid work history.

SKILLS and ABILITIES: Adherence to safety procedures. Ability to read/listen to and comprehend simple- moderately difficult instructions, as well as understand complex, multi-step written or oral instructions. Ability to add, subtract, multiply and divide. Must be able to operate basic office and warehouse equipment such as scanner, computer, printer, calculator, fax machine, copier, etc. Computer/Internet proficiency.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear, climb warehouse ladders, carry, stoop, push/pull, and/or kneel. The employee is required to stand or walk in order to perform 95% of the essential duties and responsibilities of this job. The employee must be able to assist other team members in lifting parts, equipment, and/or appliances over 100-150 pounds.

NOTE: Work Environment with fluctuating temperatures (often extreme cold/heat)