Warehouse Associate

Open LMS; Pflugerville (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Open LMS is seeking a Warehouse Associate to process and fulfill customer orders and manage the warehouse layout. You will handle shipments, stock replenishment, and inventory control with attention to safety and accuracy.

The role requires a forklift certification and strong communication skills. Prior warehouse or customer service experience is helpful, and you will work on-site in our Texas facility.

Qualifications

• High school diploma or GED is required.
• Forklift certification is required.
• Warehouse, order pulling, or customer service experience is preferred.
• Basic understanding of warehouse policies and procedures.
• Excellent verbal and written communication skills.

Responsibilities

• Process and fulfill orders and oversee warehouse organization.
• Enter purchase order data and prepare shipping paperwork for carriers.
• Stock shelves and organize stock using a forklift and ensure inventory accuracy.
• Record incoming/outgoing orders and report damages or discrepancies.
• Assist with deliveries and customer questions regarding stock selections.

Skills

Time Management

Problem Solving

Computer Literacy

Asking Questions

Self-Discipline

Education

High school diploma or GED

Tools

Forklift certification

Job description

MISSION OF THE POSITION

The Warehouse Associate will process and fulfill orders, accept incoming shipments, and oversee the general organization of the warehouse.

Essential Duties

• Enter purchase order data in the inventory control system that was received through phone sales or incoming requisitions.
• Pull orders and load them into the customers' vehicles or prepare the shipping paperwork for UPS or LTL shipments.
• Stock shelves, racks, cases, bins, and tables with new or transferred stock, using a forklift.
• Take inventory or examine stock to identify items to be reordered or replenished.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Verify material is received and supply necessary data to accounting or other appropriate department for payment and recordkeeping.
• Keep records of incoming and out-going orders, as well as the use or damage of stock or stock-handling equipment.

REPORTS TO

Head of Operations

FLSA STATUS/EXEMPTION

Non-Exempt

MISSION OF THE POSITION

The Warehouse Associate will process and fulfill orders, accept incoming shipments, and oversee the general organization of the warehouse.

Essential Duties

Order Processing

• Enter purchase order data in the inventory control system that was received through phone sales or incoming requisitions.
• Pull orders and load them into the customers' vehicles or prepare the shipping paperwork for UPS or LTL shipments.
• Stock shelves, racks, cases, bins, and tables with new or transferred stock, using a forklift.
• Take inventory or examine stock to identify items to be reordered or replenished.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Verify material is received and supply necessary data to accounting or other appropriate department for payment and recordkeeping.
• Keep records of incoming and out-going orders, as well as the use or damage of stock or stock-handling equipment.

Jobsite Deliveries

• Receive and record all deliveries according to policy.
• Examine and inspect stock items for damages or defects, reporting any damage to a supervisor.
• Record damaged or defective items and return them to vendors.
• Store items in an orderly and accessible manner in warehouses, stockrooms, storage yards, or other areas.

Customer Relations

• Answer customers' questions and advise customers on stock selection.
• Address complaints related to orders and notify a supervisor of any shipping or receiving issues.

Additional Responsibilities

• Create and issue sales quotes daily.
• Perform all other duties as assigned.

Supervisory Responsibilities

• This position does not require any supervisory responsibilities.

Requirements

EDUCATION

High school diploma or general education degree (GED) required

CERTIFICATIONS & LICENSES

Valid forklift certification required

Experience

No prior experience is required, but warehouse, order pulling, or customer service experience is preferred

• Basic understanding of warehouse policies and procedures
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Excellent interpersonal and customer service skills

TALENTS

• Time Management
• Problem Solving
• Computer Literacy
• Asking Questions
• Self- Discipline