Warehouse Associate

ACT PIPE & SUPPLY; Pflugerville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

ACT PIPE & SUPPLY is seeking a Warehouse Associate to process and fulfill orders, handle incoming shipments, and maintain organized warehouse operations. The role requires basic warehouse knowledge, strong communication, and attention to detail.

No prior experience is required, but experience in warehouse, order pulling, or customer service is preferred, with a valid forklift certification and a high school diploma or GED. Safety-minded and reliable team members are valued.

Qualifications

• High school diploma or GED required.
• Forklift certification required.
• No prior experience required, but warehouse or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Process and fulfill orders; enter purchase order data into inventory system.
• Pull orders and prepare shipping paperwork for UPS or LTL shipments.
• Stock shelves and organize storage areas using a forklift.
• Take inventory and identify items to reorder or replenish.
• Assist with delivering to customers and recording deliveries.
• Answer customer questions and advise on stock selection.
• Create and issue sales quotes daily.
• Maintain safety and cleanliness of the warehouse.

Skills

Warehouse knowledge

Customer service

Verbal communication

Written communication

Organization

Attention to detail

Interpersonal skills

Time management

Problem solving

Computer literacy

Education

High school diploma or GED

Tools

Forklift

Job description

REPORTS TO

Head of Operations

FLSA STATUS/EXEMPTION

Non-Exempt

MISSION OF THE POSITION

The Warehouse Associate will process and fulfill orders, accept incoming shipments, and oversee the general organization of the warehouse.

ESSENTIAL DUTIES

Order Processing

1. Enter purchase order data in the inventory control system that was received through phone sales or incoming requisitions.
2. Pull orders and load them into the customers' vehicles or prepare the shipping paperwork for UPS or LTL shipments.
3. Stock shelves, racks, cases, bins, and tables with new or transferred stock, using a forklift.
4. Take inventory or examine stock to identify items to be reordered or replenished.
5. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
6. Verify material is received and supply necessary data to accounting or other appropriate department for payment and recordkeeping.
7. Keep records of incoming and out-going orders, as well as the use or damage of stock or stock-handling equipment.

Jobsite Deliveries

1. Receive and record all deliveries according to policy.
2. Examine and inspect stock items for damages or defects, reporting any damage to a supervisor.
3. Record damaged or defective items and return them to vendors.
4. Store items in an orderly and accessible manner in warehouses, stockrooms, storage yards, or other areas.

Customer Relations

1. Answer customers' questions and advise customers on stock selection.
2. Address complaints related to orders and notify a supervisor of any shipping or receiving issues.

ADDITIONAL RESPONSIBILITIES

1. Create and issue sales quotes daily.
2. Perform all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

1. This position does not require any supervisory responsibilities.

Requirements

EDUCATION

High school diploma or general education degree (GED) required

CERTIFICATIONS & LICENSES

Valid forklift certification required

EXPERIENCE

No prior experience is required, but warehouse, order pulling, or customer service experience is preferred

Basic understanding of warehouse policies and procedures

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Excellent interpersonal and customer service skills

TALENTS

Time Management

Problem Solving

Computer Literacy

Asking Questions

Self- Discipline