Warehouse Associate

American Freight Furniture & Mattress; Massillon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in furniture and mattress retail is seeking a Warehouse Associate to manage inventory flow, assist in shipping and receiving, and provide excellent customer service. This role involves lifting heavy items, maintaining a clean workspace, and collaborating with the sales team to ensure efficient operations. Join a diverse team committed to fair hiring practices.

Qualifications

• Must be able to lift and move at least fifty (50) pounds.

Responsibilities

• Fill order requests, stage merchandise, and load for timely shipments.
• Evaluate products and move to designated zones for processing.
• Provide customer service during all customer pickups and inquiries.

Skills

Customer Service

Inventory Management

Job description

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Description

The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). This is an individual contributor role within a designated unit.

Job Details

The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). This is an individual contributor role within a designated unit.

Job Duties

• Fill order requests, stage merchandise, and load for timely shipments (Shipping).
• Evaluate products and move to designated zones for processing (Receiving).
• Move merchandise between dock, stockroom staging area, sales floor, customer pickup or delivery, and remove 'sold' merchandise from sales floor.
• Audit and maintain accuracy of HFM (Hold for Merchandise) staging area.
• Responsible for assembling merchandise.
• Assemble and disassemble fixtures for seasonal flexes or floor plan changes.
• Process receipts and ensure inventories are controlled, monitored, and logged.
• Create documentation to log all shipments and deliveries to customers.
• Provide customer service through timely, attentive, and friendly service during all customer pickups and inquiries.
• Report and respond to Store Management about unsafe and/or unethical conditions.
• Develop a team environment with the sales floor, providing timely movement of merchandise and setting floor to presentation standards.
• Protect company assets by following policies and procedures for customer pickup.
• Perform daily housekeeping, including cleaning and straightening.
• Perform miscellaneous duties as required, including assisting in sales when cross-trained.
• Move merchandise between dock, sales floor, customer pickup or delivery, and remove 'sold' merchandise in a timely manner.
• Maintain a safe and clean receiving area.
• Assist customers by delivering items to their car, helping load and secure merchandise.

Requirements

• Must be able to lift and move at least fifty (50) pounds to maintain flow and replenishment of merchandise.

American Freight is an equal opportunity employer. We respect diversity and do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship, age, sex, gender, gender identity or expression, sexual orientation, marital status, veteran status, disability, genetic information, or other protected characteristics. We are committed to fair hiring and employment practices. Concerns regarding hiring can be directed via email to [e-mail] or by phone at 1-855-733-4357.