Warehouse Associate

Mattress Firm Inc.; Franklin, Northern (MA, KY); On-site; USD 2,617,000 - 2,824,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health support

Medical/dental/vision plans

Get paid on-demand

Base pay

Employee discounts

Job summary

Mattress Firm Inc. is seeking a warehouse associate to support warehouse operations in Franklin, MA. The role involves loading and unloading deliveries, staging items, and keeping inventory organized while ensuring safety and efficiency throughout daily tasks.

Responsibilities include operating order pickers and other equipment, maintaining cleanliness, and assisting with customer pickups. High school diploma preferred; 1+ year warehouse experience desirable; pay ranges per hour with benefits

Qualifications

• Strong communication skills and attention to detail.
• Ability to manage time efficiently to ensure completion of work.
• Knowledge of general warehouse operations.
• Knowledge of Powered Industrial Trucks for relocation and safety inspection.

Responsibilities

• Load and unload products from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all products in designated locations.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds, keep stock organized and clean.
• Mop, sweep, and wash offices, bathrooms, warehouse floors, truck docks, and aisles.
• Remove trash daily and ensure safety and cleanliness.
• Complete all required training modules and certifications.

Skills

Strong communication

Attention to detail

Time management

General warehouse operations

Powered Industrial Trucks knowledge

Education

High School diploma or equivalent

Job description

Shift 1:30pm-10pm Must be able to work on weekends and holidays IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day.

Job Details:

Essential Responsibilities

• Load and unload products from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all products in designated locations.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning the parking lot and entrance to the building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Mop, sweep, and wash offices, bathrooms, warehouse floors, truck docks, and aisles to ensure cleanliness.
• Remove trash daily by emptying trash containers, transporting materials to disposal areas, and recycling materials.
• Clean and sanitize products per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Warehouse Environment Physical Demands

• Lift or move +100 pounds
• Standing frequently
• Walking frequently
• Talking frequently
• Hearing frequently
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by the supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

High School diploma or equivalent preferred

Professional Experience

1+ Years of general warehouse experience preferred

Skills List

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.
• Knowledge General warehouse operations
• Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Competitive pay range of $19.00-$20.50 per hour *Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm is accepting applications until: 10/03/2026.

What gets us out of bed every morning? Helping people sleep well to live well.

As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.