Warehouse and Delivery

I KITAGAWA & CO; Waimea/Kamuela (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

I KITAGAWA & CO in Hawaii seeks a reliable delivery and parts pickup associate. You will deliver and pick up parts and equipment for clients, satellite stores, wholesale accounts, and vendors while maintaining a positive, professional attitude.

You will coordinate with Dispatchers and warehouse staff, verify invoices, keep logs, and ensure vehicle safety and cleanliness. Forklift certification readiness and a clean driving record are required.

Qualifications

• Requires a high school diploma or GED.
• Must have a valid driver’s license and clean driving record.
• Forklift certification within 3 months of employment preferred.

Responsibilities

• Deliver and pickup parts and equipment to clients, stores, accounts, and vendors.
• Coordinate last‑minute pick ups with Dispatcher and Store leaders.
• Log daily deliveries and pickups; obtain recipient signatures.
• Verify invoices against delivered/picked items.
• Unload vehicle nightly and submit paperwork and undelivered parts.
• Use delivery software and equipment; maintain vehicle inspection logs.
• Perform basic vehicle maintenance and keep the store clean and organized.
• Assist with stock UIs and inventory events as needed.

Skills

Valid driver's license

Excellent customer service

Safe driving

Basic math & invoicing

Email proficiency

Education

High school diploma or GED

Tools

Forklift Certification

Email & communication

Inventory software

Job description

Responsible for safely delivering and picking up parts from customers in a timely, accurate, friendly, and professional manner; requiring skills in operating vehicles safely and efficiently, adhering to traffic laws and regulations and the company’s Safe Driving Policy. Providing exemplary customer service and maintaining a positive attitude.ESSENTIAL:Delivers and picks up parts and equipment to clients, satellite stores, wholesale accounts, and vendorsCoordinate last-minute pick-ups and deliveries by checking with leaders, inside salespeople (Counterperson), with Dispatcher and/or Warehouse personnel before leaving the store.Deliver parts to clients when needed and distribute them to appropriate drop-off spots on a timely basis.Coordinate and work with Dispatcher for the most efficient route in delivering to customers and vendors.Verifies that invoice matches items that are being delivered or picked up.Ensure that the check payment received from the customer is filled out accurately, including the verifying the check against the invoice.Keeps an accurate log of daily deliveries and pick-ups. Request recipient’s signature on each delivery using the delivery tablet.Unloads delivery vehicle each night; turns in all paperwork and undelivered parts daily.Use the required delivery program and equipment.Proficient at using PCH testing and machine equipment to service the clients’ needs.Complete Daily Vehicle Checklist, per store protocol, and ensure vehicle is good working order. Report any issues with Vehicle to the Store Leader immediately.Handle basic maintenance of the vehicle, including checking and filling the tank with gas, checking oil, keeping it clean by washing the vehicles, and ensuring the required vehicle inspections have been completed before the expiration date.Ensure the cleanliness of the store by dispensing used boxes and trash, sweeping floors, and dusting parts bins daily.Ensure pallets, boxes, inventories are properly received, stored, and put away or stocked in their proper bins, update inventory system.Ensure the warehouse is properly stocked and communicate in a timely manner with the Store Leader when stock levels are low.Maintains professional appearance and hygiene; Ensure work uniform and name badge always worn.Completes and remains current with all mandatory manufacturing, safety compliance, safeguards, and cybersecurity training.ADDITIONAL DUTIES:Help prepare and complete all returns for shipment back to the different vendors for credit on a timely basis to avoid missing out on the credit.Assist with the annual Store Parts Inventory and periodic inventory events.Assist with stocking the front-end retail space.Advises and informs management (Store leadership and/or General Manager), when the delivery vehicles need repairs and maintenance, this includes major repair to the vehicle.Other duties as assigned by Store Leader or GM.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Diving is essential to this position, must have a current valid driver’s license and clean driving abstract.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED): or one to three months related experience and/or training: or equivalent combination of education and experience.COMPUTER SKILLS:Basic computer skillsProficient with Email & CommunicationLANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions. and procedure manuals.Ability to write simple correspondence.Ability to speak, read, and write fluently in English.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSDriving is essential to the duties, must have and maintain a current valid driver’s license and a clean driving abstractForklift Certification: Complete and obtain Forklift Certification within three (3) months from the first day of employment.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to 50 pounds with the assistant of safety gears, equipment, or PPE. Rarely lift up to 100 pounds, requiring assistance from PPE, tools and equipment for items over 60 pounds.Personal Protective Equipment (PPE) includes back brace, hand, head, foot, eye, face, and body protection. Goggles/eye protection, gloves, ear plugs, and back brace are provided by the organization and must always be included in their toolbox or workstation. PPE approved clothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, must be worn at all times.WORK HOURS:Regular Business HoursTravel between PCH Store location and customers may require longer hours.Inventory events may require longer hours.