Warehouse Agent

Radiant Logistics; Miami (FL); On-site; USD 20,443 - 35,046; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Job summary

Radiant Logistics is hiring a Warehouse Agent in Miami, FL. This role involves the safe and accurate handling of inbound and outbound freight, supporting daily operations while adhering to safety regulations. Responsibilities include freight loading, quality inspections, and assisting with dispatch tasks.

The ideal candidate will have prior experience in a warehouse environment and a strong focus on compliance and customer service. This position offers competitive hourly pay and a comprehensive benefits package.

Qualifications

• Prior experience in a freight forwarding warehouse environment required.
• Security compliance with TSA rules and regulations.
• Ability to safely operate forklifts and other material handling equipment.

Responsibilities

• Load, unload, sort, and move freight using equipment.
• Inspect and document inbound freight regarding damages.
• Assist with dispatch-related duties and customer scheduling.

Skills

Freight handling

Safety compliance

Customer service

Warehouse Management System (WMS)

Tools

Forklifts

Pallet jacks

Magaya

Job description

Position Summary

The Warehouse Agent is responsible for the safe, accurate, and timely handling of all inbound and outbound freight within the terminal. This role supports daily warehouse operations including receiving, inventory management, kitting, shipping, and dispatch coordination while adhering 100% to safety, compliance, TSA regulations, and client SOPs.

Key Responsibilities

Warehouse & Freight Handling

• Load, unload, sort, and move palletized and non-palletized freight using manual and motorized equipment.
• Receive freight by verifying quantities against packing slips and shipping documents.
• Inspect inbound freight for visible damage; document overages, shortages, and damages (OSD) and take photos as required.
• Stage, stock, and store freight in designated warehouse locations using appropriate material handling equipment.
• Manage loading of EUV vehicles to meet loading requirements and ensure proper sealing.
• Maintain a clean, organized, and safe work environment in accordance with waste management and safety guidelines.
• Conduct daily dock checks and report findings to management.

Safety, Security & Compliance

• Comply with all TSA rules, company policies, and regulatory requirements.
• Secure dock and warehouse areas; unauthorized individuals are not present without an escort.
• Ensure all equipment (forklifts, pallet jacks, etc.) is in safe working condition and report issues promptly.

Dispatch & Administrative Support

• Assist with dispatch-related duties, including:
• Entering containers into the system
• Scheduling pickups and deliveries with customers
• Dispatching and coordinating empty returns to depots
• Supporting billing and documentation
• Turn in all receiving paperwork to the office upon completion of the receiving process.
• Provide occasional invoice and reconciliation support.
• Assist Intermodal Drayage and other operational teams with administrative tasks as needed.
• Work effectively under time constraints while maintaining accuracy.

Customer Service & Teamwork

• Communicate professionally with customers, drivers, and vendors.
• Build positive working relationships with drivers and assist with efficient routing when needed.
• Demonstrate a customer-service-oriented, team-focused attitude at all times.

Qualifications & Experience

• Prior experience in a freight forwarding warehouse environment required.
• Experience in handling air cargo; familiarity with airport and port operations required.
• Experience with ocean freight and cruise ship cargo preferred.
• Experience using a Warehouse Management System; Magaya experience preferred.
• Ability to safely operate forklifts, reach trucks, pallet jacks, dollies, and other material handling equipment.
• Ability to read, write, and speak English fluently.
• Strong attention to detail and ability to follow SOPs consistently.
• Ability to work independently and as part of a team.

Work Schedule

• Standard schedule: 8 hours per day with applicable meal and rest breaks.
• Overtime is regularly required.
• Weekend work as business needs dictate.

Physical Demandsamp; Work Environment

• Regularly required to walk, stand, sit, kneel, crouch, and reach.
• Frequent use of hands for handling freight.
• Ability to lift, push, and pull 50 pounds.
• Specific vision requirements include close vision, distance vision, peripheral vision, and the ability to adjust focus.
• Warehouse environment with exposure to moving equipment and varying temperatures.

Compensation & Benefits

• Salary Range: $14.84 - $25.44 per hour, commensurate with experience and qualifications.
• Benefits may include medical, dental, and vision insurance (employee and family coverage), company-paid basic life insurance, short- and long-term disability insurance, health savings account with company contributions, flexible spending account options, 401(k) with 3.5% employer match, 80 hours of front-loaded sick pay, 80 hours of vacation pay annually with increases based on tenure, 7 paid holidays per year, and an employee assistance program.

EEO Statement

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.