Warehouse Administrative Assistant - Data & Reporting Pro (Onsite)

Williams-Sonoma Inc.; Braselton (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan

Paid vacations & volunteering

Benefits: health, dental and vision &

MyWSI benefits info

Job summary

Williams-Sonoma, Inc. in Braselton, GA seeks a Warehouse Administrative Assistant to support our Distribution Center operations.

In this onsite role, you will generate reports, manage data across MS Office and warehouse systems, and respond to internal inquiries to keep daily processes running smoothly. You will handle order research, delivery window confirmations, and customer communications while maintaining accuracy, safety, and alignment with our mission, vision, and values.

Qualifications

• High School Diploma or Equivalent.
• At least 1 year of warehouse experience.
• This is an onsite and in office role.
• Excellent attendance and teamwork orientation.
• MS Office Proficient: Outlook, PowerPoint, Access, Excel, PowerPoint (Intermediate to Advanced).
• Experience with OMS, PKMS, QlikView, Yard View.
• Strong written and verbal communication skills.
• Ability to multitask across multiple systems to resolve customer calls.
• Superior organizational skills and ability to meet daily workload targets.
• Works well without supervision and supports cross-training.
• Demonstrates WSI product knowledge across brands.
• Proven leadership and critical thinking skills.
• Flexible to work overtime as required.
• Detail-oriented in a fast-paced office environment.

Responsibilities

• Create reports as requested by the departmental manager, conduct root cause analysis and summarize data from dashboards to drive improvement.
• Perform a variety of job functions using MS Word, Excel, Access and Outlook; Crystal Reports, QlikView, OMS, Yard View and PKMS.
• Conduct order research and compose professional email responses to department inquiries.
• Confirm customer delivery windows and expectations, and review delivery experience.
• Answer and redirect incoming calls; ensure all department paperwork is completed accurately daily.
• Coach and cross-train on daily functions to strengthen team knowledge and processing of daily transactions.
• Multitask and be extremely detail-oriented while performing all tasks and reports.
• Keep work area safe, organized and clean according to OSHA requirements.
• Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities with accuracy and quality.
• Other duties as deemed necessary.

Skills

MS Word

MS Excel

MS Outlook

Crystal Reports

QlikView

OMS

PKMS

Yard View

Communication skills

Organizational skills

Education

High School Diploma or Equivalent

Tools

RF Scanner

Job description

Williams-Sonoma, Inc. in Braselton, GA seeks a Warehouse Administrative Assistant to support our Distribution Center operations.

In this onsite role, you will generate reports, manage data across MS Office and warehouse systems, and respond to internal inquiries to keep daily processes running smoothly. You will handle order research, delivery window confirmations, and customer communications while maintaining accuracy, safety, and alignment with our mission, vision, and values.