Warehouse Administrative Assistant

Williams-Sonoma, Inc.; Braselton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Product discounts

401(k) plan

Paid vacations

Health benefits

Employee assistance program

Volunteer time off

Holidays

Job summary

Williams-Sonoma, Inc. in Braselton, GA is seeking a Warehouse Administrative Assistant to support daily operations in our distribution center.

You will generate reports, manage emails, and coordinate order research while using MS Word, Excel, Access, Outlook, and related systems to keep processes accurate and on schedule. This onsite role requires at least one year of warehouse experience, strong organization, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent is required.
• At least 1 year of warehouse experience.
• This is an onsite and in-office role.
• Excellent attendance and teamwork orientation.
• Proficient with MS Office (Outlook, Excel, Access, PowerPoint).
• Experience with OMS, PKMS, QlikView, Yard View.

Responsibilities

• Create reports and perform root cause analysis to drive improvements.
• Use MS Word, Excel, Access, Outlook and related systems to manage daily tasks.
• Conduct order research and compose professional email responses.
• Confirm customer delivery windows and review delivery experience.
• Handle calls and ensure department paperwork is completed accurately.
• Cross-train to support daily transactions and processes.
• Maintain organized, clean work area per OSHA requirements.

Skills

MS Office Proficient

Data analysis

Communication

Multitasking

Attention to detail

Education

High School Diploma or Equivalent

Tools

OMS

PKMS

QlikView

Yard View

Crystal Reports

Excel

Access

Outlook

Job description

About Williams-Sonoma DC - Braselton, GA

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions.

These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi total with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Warehouse Administrative Assistant position is located in Braselton, GA.

You'll be excited about this opportunity because you will

• Create reports as requested by the departmental manager, conduct root cause analysis and summarize data pulled from various dashboards as needed to drive improvement
• Perform a variety of job functions using the following systems – MS Word, Excel Access and Outlook; Crystal Reports, QlikView, OMS, Yard View and PKMS.
• Conduct order research and composed professional email responses to all department inquires received
• Confirm customer delivery windows and expectations, following up to review delivery experience
• Answer and redirect incoming calls, ensure all department paperwork is completed accurately and daily
• Coach and cross-train on all daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions
• Multitask and be extremely detailed while performing all tasks and reports
• Keep work area safe, organized and clean according to general warehousing/office practices and OSHA requirements daily
• Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics and quality standards
• Other duties as deemed necessary

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent
• At least 1 year of warehouse experience
• This is an onsite and in office role
• Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
• MS Office Proficient: Outlook, PowerPoint, Access, Excel, PowerPoint (Intermediate to Advanced – must be able to demonstrate examples)
• Experience working with OMS, PKMS, QlikView, and Yard View
• Strong written and verbal communication skills necessary
• Ability to multitask using multiple systems to achieve on-in customer call resolution
• Superior organizational skills and dedication to completing daily workload/projects in a timely manner
• Works well without supervision and is willing to cross train other job functions as needed to support company goals
• Acquire/Demonstrate WSI product knowledge for all brands
• Proven leadership and critical thinking skills
• Flexible to work overtime as required
• Detailed oriented and comfortable working in fast-paced office environment

We prefer some of these qualities as well…

• Previous RF Scanner experience
• Bilingual is a plus (English/Spanish)
• Willing to be trained and drive a Reach forklift

Review these physical requirements, as they play a major part in this role….

• Able to bend, reach, squat, climb stairs/ladder

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE