Outbound Manager

Williams-Sonoma, Inc.; South Brunswick (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous discount on brand products

401(k) plan

Paid vacations

Health benefits

Time Off to Volunteer

Holidays

Job summary

Williams-Sonoma, Inc. in Dayton, NJ is seeking an Outbound Manager to lead hourly associates in a fast-paced distribution center and ensure on-time shipments and high service levels.

You will plan daily labor, monitor KPIs, uphold health and safety standards, and manage operations to meet financial goals while collaborating across the supply chain. The role requires 3–5 years of distribution or manufacturing leadership, hands-on WMS experience, and strong communication and organizational skills

Qualifications

• High School Diploma or Equivalent.
• 3-5 years of relevant distribution or manufacturing management/leadership experience.
• This is an onsite and in office role.
• Ability to communicate effectively with excellent interpersonal and customer relations skills.
• Must be highly organized and process oriented; ability to complete multiple tasks consistently and on time.
• Warehouse Management System experience.
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint.

Responsibilities

• Lead hourly associates to meet or exceed goals and monitor performance with coaching.
• Ensure on-time shipments, optimize people utilization and damages; provide periodic reports.
• Communicate policies to associates and act as primary information source for the team; ensure compliance and consistency.
• Direct and ensure top service for internal/external customers.
• Develop performance goals to ensure accuracy, quality and customer expectations.
• Maintain health and safety standards and promote a positive safety culture onsite.
• Direct and oversee job assignments and plan labor schedules daily/weekly/monthly.
• Achieve financial plans and budget objectives.

Skills

Microsoft Excel

Microsoft Access

PowerPoint

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

Warehouse Management System

Job description

About Williams-Sonoma DC - Dayton, NJ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

Outbound Manager position is located in Dayton, NJ.

You’ll be excited about this opportunity because you will....

• Leading, guiding, and directing hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
• Maintaining integrity for on-time shipments, people utilization, damages; providing periodic reports to multiple tiers within the organization, ensuring accurate communication
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Directing and ensuring top service for internal/external customers
• Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met
• Maintaining health and safety standards within the distribution center and promote a positive health and safety culture onsite
• Directing and overseeing job assignments and planning daily, weekly, monthly, and peak season labor schedules
• Achieving financial plans and budget objectives

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent
• At least 3 - 5 years of relevant distribution or manufacturing management/leadership experience
• This is an onsite and in office role
• Ability to communicate effectively with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented; Ability to complete multiple tasks consistently and on time
• Warehouse Management System experience
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well…

• Bachelor’s Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field is strongly preferred
• At least 6 years of management experience in a manufacturing, production, or distribution environment
• Exposure to furniture distribution and/or big box distribution is a plus
• Solid understanding of Safety and OSHA standards
• Exceptional organizational and time management skills to successfully respond to urgent situations.
• Six Sigma/lean experience preferably in a distribution/warehouse environment
• Bilingual (English and Spanish) Preferred

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear.
• Associate must be able to move, lift or carry heavy objects or materials up to 50-100 pounds.

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visitMyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit:https://shorturl.at/R3OAX (Login credentials may be required)

EOE

At this time, we are not accepting referrals from third party recruiting agencies for this position.

This position is not eligible for visa sponsorship.