Wardrobe Inventory Control Clerk

Viejas; San Diego (CA); On-site; USD 20,664 - 30,307; Full time

Job summary

Viejas Casino & Resort is seeking a Wardrobe Inventory Control Clerk in San Diego. The role involves managing inventory for owned and rental uniforms, handling shipping, receiving, and distribution, and assisting with dry cleaning and rental orders.

You will document requests, address guest inquiries, and support alterations or repairs as needed while maintaining accurate records and contributing to a positive guest experience.

Qualifications

• High school diploma or GED required.
• Must be 18 years of age or older.
• Six or more months of related experience and/or training required.
• Excellent verbal and written communication skills.

Responsibilities

• Assist guests with garment requests and wardrobe counter duties, including dry cleaning and rental orders.
• Document requests and handle complaints.
• Receive, sort, store, and distribute dry cleaned and rental uniforms.
• Take accurate body measurements and communicate to sewers for alterations.
• Maintain organized inventory records and participate in weekly cycle counts.

Job description

## Wardrobe Inventory Control ClerkApplylocations: Viejas Casinotime type: Full timeposted on: Posted Todayjob requisition id: JR100647Job SummaryResponsible for all aspects of wardrobe inventory control, including shipping, receiving, and distribution of owned and rental uniform inventory. Performs wardrobe counter duties including assisting team members with uniform dry cleaning and/or rental orders, documenting requests, and handling complaints. May assist with garments alterations or repairs.Job Description**CORE SCOPE OF POSITION*** Effectively and efficiently assists guests with garments requests.* Assists with uniform dry cleaning and/or rental orders.* Documents requests and handles complaints.* Receives, sorts, stores, and distributes dry cleaned uniforms and rental program uniforms.* Takes accurate body measurements and communicates measurements to Seamstress for accurate alterations.* Maintains accurate and organized records and files as assigned.* Maintains inventory level by accurately tracking garments that are distributed and collected.* Participates in weekly cycle counts and researches all inventory variances.* Maintains inventory levels by accurately tracking uniforms that are distributed and collected and provides information to Wardrobe Manager.* Takes accurate body measurements and pulls uniform garments from wardrobe inventory and issues them for alterations or to team members.* Tags and/or marks garments as needed.* Provides top quality guest service.* Always greets the guest with a smile, works collaboratively with all Viejas Team Members to develop and maintain a positive relationship in delivering an unsurpassed experience at all times.* Responds to inquiries from managers, team members, and the public on a variety of questions, referring more complex questions to the appropriate resource.* When on the casino floor, assists guests.* Maintains knowledge of current marketing promotions and/or special events.* Assumes responsibility of related duties as required or assigned.* Communicates any operational or supply needs or quality concerns to departmental supervisor.* May assist with operating sewing machine and performing hand sewing to repair or alter garments.* Acts with discretion and confidentiality when handling sensitive material.* Ensures that a clean, safe, hazard-free work environment is maintained.* Adheres to all company and department policies, procedures, and standard operating guidelines.* Performs other duties as assigned.**STYLE SERVICE COMMITTMENT**All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!**INTERACTION*** Interacts with internal and external guests with a positive attitude and professionalism at all times.**SUPERVISION*** Does not provide supervision to others.**EDUCATION/CERTIFICATION*** High school diploma or General education degree (GED) required.**EXPERIENCE*** Must be 18 years of age or older.* Six or more months of related experience and/or training required.**KNOWLEDGE AND SKILLS*** Very good verbal and written communication skills.* Very good interpersonal skills.* Very good organization skills.* Working knowledge of computer system and Microsoft Office, Word, and Excel preferred.* Knowledge of standard sewing techniques and procedures.* Basic garment construction techniques.* Ability to operate sewing, cutting, and ironing equipment and tools helpful.* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.* Ability to pay close attention to detail, multitask, and manage time.* Must be able to adhere to deadlines and respond to time-sensitive projects as needed.* Must be a self-starter and able to adjust to change.* Ability to maintain high level of confidentiality.* Ability to work in a high pressure environment while demonstrating and maintaining good personal relations/people skills.* Ability to work a flexible schedule to accommodate company and team members’ needs.**Hiring Preference*** The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.**Hiring Preference**The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.### Why Viejas?* 85% of our Management Team have been promoted from within* On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas* 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years### About UsSan Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day!Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities.A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink.The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!* Retirement 401(k) with company match* Medical, Dental, Vision Benefits with employer contribution* Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)* Accident, Critical Illness & Disability Insurance Available* Employee Assistance Program* Bonus Eligibility for all Team Members* $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)* Unlimited Chiropractor Benefit with $10 co-pay* Gym Membership Reimbursement* Viejas Pit Stop Fuel Discount* And, much more!\*Benefits vary for PT and FT employment