Ward Clerk/Unit Secretary U (JR233295)

Montefiore Hudson Valley Collaborative; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Montefiore Hudson Valley Collaborative is seeking a Unit Secretary to support patient care teams on the unit. The role involves maintaining medical records, coordinating patient movement, and acting as a receptionist to ensure smooth information flow.

The position requires a high school diploma or GED, strong computer literacy, and fluency in English. Weekend and holiday work is included, with two additional weekday shifts. Previous hospital or unit secretary experience is preferred.

Qualifications

• High School Diploma or GED required.
• Must be able to read, write and speak English fluently.
• Computer literacy required.

Responsibilities

• Maintaining patient medical records from admission through discharge in the Universal Chart order.
• Greet visitors and relay questions to the appropriate caregiver, physician, or nurse.
• Screen and respond to telephones, call lights, and patient intercom in an appropriate manner.
• Arrange patient appointments and referrals after receiving an order.
• Order supplies and coordinate movement of patients on the unit.

Skills

Computer literacy

English fluency

Education

High School Diploma or GED

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. The Unit Secretary is responsible for the flow of information inter/intra unit and between members of the patient care team. Additionally, the unit secretary functions as a receptionist while performing secretarial and routine administrative duties. The unit secretary's primary role is integrity and maintenance of the medical record from admission to discharge, ordering supplies, and coordination of the movement of patients on the assigned unit. Utilizes effective interpersonal skills to communicate and collaborate effectively with the Interdisciplinary Care Team.

Responsibilities

• Providing a Safe Environment.
• Ensures patients' rights are respected as identified in the Patient Bill of Rights.
• Promoting Core Values.
• Able to set priorities, problem solve, use proper judgment in difficult situations, and be flexible in all situations.
• Participating in Quality Improvement.
• Performing Assigned Duties.
• Maintain patient medical records from admission through discharge in the appropriate "Universal Chart" order.
• Remove and store excess pages as necessary from the medical record and files in the approved location.
• Screen and respond to telephones, call lights, and patient intercom in an appropriate manner. Locate personnel and relay messages as needed.
• Greet visitors in a cordial and respectful manner. Respond to questions within the scope of responsibility and provide directions if needed.
• Provide non-medical information regarding patients when appropriate. Refer all other inquiries to the appropriate caregiver, physician, and/or nurse.
• Maintain and immediately communicate all admissions, discharges, transfers, and deaths to the appropriate departments.
• Maintain patient unit records and forms as required by the patient care unit, such as patient activities and movement logs.
• Arranges for patient appointments and referrals after receiving an order.
• Arranges for retrieval of patient’s belongings, as well as transportation.
• Monitors unit inventory and orders all patient unit supplies utilizing appropriate forms and/or technology in a cost-effective way.
• Reviews tele-tracking system to assure that a patient has not been scheduled in two places at the same time. Assures that all schedules are available and make appropriate notations on the system when changes occur. Notifies RN of patient's scheduled test time. Acts as the communication liaison between the unit and ancillary departments. Performs a unit-based bed sweep three times a day.
• Gives report to oncoming Unit Secretary, which includes:
  • Location of patients off the unit.
  • Anticipated admissions/discharges/ transfers.
  • Patients scheduled for tests and procedures.
  • Summary of daily activities.
• Utilizes Unit Secretary worksheet/CIS to keep track of patient location, discharges/transfers/admissions. Utilizes telephone message logs as per unit practice.
• Maintains inventory of office supplies and equipment.

Requirements

• High School Diploma or GED Required.
• To be trained on either CIS or BIS a unit secretary must demonstrate that they are capable of working in a windows environment.
• Computer Literacy Required.
• Must be able to read, write and speak English fluently.
• Previous experience preferred.

This position works every weekend, every Holiday plus 2 day shifts every week