Ward Clerk

North Caddo Hospital Service; Vivian (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

North Caddo Hospital Service seeks a capable non-licensed candidate to assist patients, respond to intercom requests, and coordinate with nurses, physicians, and other staff.

The role requires a high school diploma or equivalent, training practicum, and preferred BLS certification. Responsibilities include maintaining patient records, protecting confidentiality, and supporting unit operations, with a 7pm–7am rotating weekend schedule.

Qualifications

• Requires high school diploma or equivalent.
• Complete training practicum.
• BLS certification preferred.
• Previous experience or may be trained by a designee of the DON.
• Understands use of equipment and standard hospital procedures.

Responsibilities

• Respond to intercom requests to assist patients.
• Relate calls to nurses, physicians, and other staff.
• Welcome visitors and provide directions and inquiries.
• Maintain patient records with confidentiality and accuracy.
• Support unit operations by following policies and reporting changes.

Skills

Critical thinking

Professionalism

Teamwork

Communication skills

Emotional self-control

Manual dexterity

Education

High school diploma or equivalent

Complete training practicum

BLS certification preferred

Job description

Job Description: Title given to a non-licensed person who is trained to help patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel. Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. Provides information by answering questions and requests. Establishes patient record by preparing folder; assigning patient number; completing patient identification information. Maintains unit operations by following policies and procedures; reporting needed changes. Maintains patient confidence and protects hospital operations by keeping information confidential. Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; Keeps unit equipment operational by following manufacturer’s instructions and established procedures; calling for repairs. Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed. Additional job duties or function not related to your department may be requested per administration to assist in other areas of the hospital within your capabilities. (7pm-7am Rotating weekends)

Qualifications: Previous experience or may be trained by a designee of the DON. BLS certification preferred. Education:

Requires a high school diploma or equivalent

Complete training practicum

Job Knowledge:

Understands use and limitations of equipment

Familiar with standard methods and techniques

Possess critical thinking skills, decisive judgment

Capable of collecting, receiving, processing, testing, and storing specimens

Setup and adjustment of equipment

Basic knowledge of specialty areas in the hospital

Basic knowledge of regulations

Responsible To: Administration, Director of Nursing, RN Charge Nurse, RN staff nurse, LPN and Physicians. Skills/Experience:

Mental: Must be able to promote harmonious relationships among staff, visitors, patients, and physicians Must conduct self in a professional manner at all times Must accept assignments within job description Must recognize/respect chain of command Must not steal from staff, patients, visitors or the hospital. Must control self emotionally and maintain a stable psyche Be able to perform job skills Must utilize safety precautions, protect and provide safety for the patient (bed low, rails up, call bell in reach) Must have command of manual dexterity to work with instruments, needles, etc.

Sensory: Must be able to see clearly (corrective wear acceptable) Must be able to hear adequately (hearing aid acceptable) Must be able to speak clearly for proper communication Additional Job Specifications: Exposure to hazards such as bleach, disinfectant, blood-borne pathogens (such as HIV, Hepatitis, viruses, bacteria and resistant bacteria), etc.