Ward Clerk

North Caddo Medical Center; Vivian (LA); On-site; USD 16,531 - 24,796; Full time

Job summary

North Caddo Medical Center in Vivian, LA is seeking a non-licensed patient support role to assist nurses, greet visitors, respond to intercom requests, and help maintain patient records.

You will work 7pm-7am with rotating weekends, participate in infection-control procedures, and collaborate with the DON, RN, LPN and physicians to ensure patient comfort.

Requires a high school diploma; training practicum and BLS preferred; opportunities to learn on the job.

Qualifications

• Experience or training by a designee of the DON.
• BLS certification preferred.
• High school diploma or equivalent with practicum training.

Responsibilities

• Respond to intercom requests and assist patients.
• Relay calls and provide directions; refer inquiries to nursing/physician staff.
• Maintain patient records, stock and supplies; adhere to infection-control policies.

Skills

Patient-care support

Communication

Team collaboration

Infection control basics

Education

High school diploma or equivalent

Complete training practicum

Job description

Job Description

Title given to a non-licensed person who is trained to help patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel. Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. Provides information by answering questions and requests. Establishes patient record by preparing folder; assigning patient number; completing patient identification information. Maintains unit operations by following policies and procedures; reporting needed changes. Maintains patient confidence and protects hospital operations by keeping information confidential. Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; Keeps unit equipment operational by following manufacturer’s instructions and established procedures; calling for repairs. Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed. Additional job duties or function not related to your department may be requested per administration to assist in other areas of the hospital within your capabilities.

7pm-7am Rotating weekends

Qualifications

Previous experience or may be trained by a designee of the DON. BLS certification preferred.

Job Description

Title given to a non-licensed person who is trained to help patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel. Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. Provides information by answering questions and requests. Establishes patient record by preparing folder; assigning patient number; completing patient identification information. Maintains unit operations by following policies and procedures; reporting needed changes. Maintains patient confidence and protects hospital operations by keeping information confidential. Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; Keeps unit equipment operational by following manufacturer’s instructions and established procedures; calling for repairs. Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed. Additional job duties or function not related to your department may be requested per administration to assist in other areas of the hospital within your capabilities.

7pm-7am Rotating weekends

Qualifications

Previous experience or may be trained by a designee of the DON. BLS certification preferred.

Education

• Requires a high school diploma or equivalent
• Complete training practicum

Job Knowledge

• Understands use and limitations of equipment
• Familiar with standard methods and techniques
• Possess critical thinking skills, decisive judgment
• Capable of collecting, receiving, processing, testing, and storing specimens
• Setup and adjustment of equipment
• Basic knowledge of specialty areas in the hospital
• Basic knowledge of regulations

Responsible To

Administration, Director of Nursing, RN Charge Nurse, RN staff nurse, LPN and Physicians.

Skills/Experience

Mental

Must be able to promote harmonious relationships among staff, visitors, patients, and physicians

Must conduct self in a professional manner at all times

Must Accept Assignments Within Job Description

• Must recognize/respect chain of command
• Must not steal from staff, patients, visitors or the hospital.
• Must control self emotionally and maintain a stable psyche
• Be able to perform job skills
• Must utilize safety precautions, protect and provide safety for the patient (bed low, rails up, call bell in reach)
• Must have command of manual dexterity to work with instruments, needles, etc.

Sensory

• Must be able to see clearly (corrective wear acceptable)
• Must be able to hear adequately (hearing aid acceptable)
• Must be able to speak clearly for proper communication

Additional Job Specifications

Exposure to hazards such as bleach, disinfectant, blood-borne pathogens (such as HIV, Hepatitis, viruses, bacteria and resistant bacteria), etc.