Ward Clerk

Freeman Hospital

Carthage (MO)

On-site

USD 28,000 - 33,000

Part time

14 hours ago
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Job summary

Newcastle Hospitals NHS Foundation Trust is seeking a Ward Clerk for Ward 35 in the Northern Centre for Cancer Care. This part-time role requires reliable, well-organised individuals with strong communication and IT skills to support clerical duties in a busy clinical area.

Responsibilities include frontline clerical support, data entry for admissions and discharges, and coordination with nursing and MDT teams. NHS experience and the ability to work on Thursdays and Fridays are desirable.

Qualifications

  • NVQ 2 level qualification or minimum of 4 GCSEs including English and Maths
  • Basic IT and Microsoft Office skills
  • Ability to communicate with public and healthcare providers
  • Able to work effectively within a multidisciplinary team and manage time

Responsibilities

  • Provide and maintain efficient administrative support to Ward Sister/Charge Nurse and MDT
  • Deliver frontline clerical service to clinical staff in the ward
  • Meet and greet visitors, patients and staff
  • Input data for in-patient activity, admissions, transfers and discharges
  • Assist with stock ordering and bed management support
  • Communicate effectively with MDT and between departments

Skills

Basic IT skills
Communication skills
Time management

Education

NVQ Level 2 / GCSEs

Tools

eRecord
Mermaid
Casis
ERA
Microsoft Office

Job description

Employer heading
Ward Clerk

Band 2

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job Overview

An exciting opportunity has arisen for a full time enthusiastic, motivated and ideally experienced Ward Clerk to join our team on Ward 35 in the Northern Centre for Cancer care in the Freeman Hospital. We are looking for a dedicated, compassionate and approachable individual who will complement our team.

Our team is looking for a candidate who is reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area. The ideal candidate will have previous clerical experience along with excellent communication and IT Skills.

You should be able to work within departmental guidelines in compliance with government legislation and Trust policies and procedures. You should be able to manage your time effectively and have good organisational skills.

  • Interview Date Tuesday 16 November 2026
  • 15 hours per week working 7.30-15.30 on Thursday and Fridays
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
  • Basic IT knowledge is essential. Previous NHS experience with e-record and working within a ward clerk environment is desirable.
  • The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
  • You will provide a meet and greet service to visitors, patients and staff.
  • A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for our in‑patient activity, admissions, transfers and discharges of patients to and from the ward.
  • Additional duties will include stock ordering, supporting the nursing team and bed management team.
  • Effective communication required to support the MDT along with timely communication.
  • The post is suitable for an individual wishing to work as part of the multidisciplinary team, providing indirect patient care. There will be considerable communication with patients, families and clinical staff in the ward environment. The successful candidate will be required to work Thursday and Friday as this post will be a jobshare.
Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

  • Royal Victoria Infirmary (RVI)
  • Freeman Hospital
  • Newcastle Dental Hospital
  • Cramlington Manor Walks
  • Urgent treatment centres
  • Newcastle Fertility Centre
  • Northern Centre for Cancer Care, North Cumbria
  • Northern Genetics Service

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed Job Description And Main Responsibilities
  • To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and wider multidisciplinary team.
  • Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
  • Scan documents, update erecord and plan the admission and discharge of patients.
  • Applicants must have excellent communication skills with a pleasant, welcoming personality. Good IT and organisational skills are required.
Person specification
Qualifications & Education
Essential criteria
  • NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 – 9 (A – C), including English Language, or equivalent level qualification or relevant experience.
Desirable criteria
  • Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience
Desirable criteria
  • Previous experience working within the NHS
  • Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities
Essential criteria
  • Basic IT skills
  • Ability to communicate with members of the public and healthcare providers.
  • Able to work effectively alone or part of the multidisciplinary team
  • Effective organisation and time management skills

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e‑mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Employer certification / accreditation badges
Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download
  • JD&PS (PDF, 223.9KB)
  • Newcastle Staff Benefits (PDF, 274.4KB)
  • Behaviour and Civility Charter (PDF, 93.8KB)
Further details / informal visits contact

Name Nicola McGreevy Job title Senior Sister Email address nicola.mcgreevy@nhs.net Telephone number 01912139335 Additional information

If you would like a visit to the Ward prior to interview to meet some of the team please contact 01912139335

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