Ward Clerk

Freeman Hospital

Carthage (MO)

On-site

USD 28,000 - 32,000

Full time

11 hours ago

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Job summary

Newcastle Hospitals NHS Foundation Trust is seeking a Ward Clerk to support the day-to-day running of the unit, providing administrative support to the clinical team and ensuring accurate patient information management in a fast-paced acute setting. The role requires maintaining case notes, arranging investigations, and keeping the PAS system up to date to ensure smooth ward operations and high-quality patient care.

NVQ2/GCSEs (incl.

Qualifications

NVQ 2 level qualification or GCSEs including English, or equivalent.
Competent with Microsoft Office software including Outlook.
DBS disclosure required for the post.

Responsibilities

To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).
Ensuring PAS system is up to date and accurate.

Skills

Basic IT skills

Communication with public/healthcare

Independent and team work

Time management

Education

NVQ2/GCSEs incl English

Tools

Microsoft Office

Outlook

Job description

Urgent treatment centres

Employer heading

Ward Clerk

Band 2

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job Overview

Interview Date: 1 October 2026
37 hours 30 minutes/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The successful candidates will play a key role in supporting the smooth day-to-day running of the unit. This includes providing administrative support to the clinical team, ensuring accurate patient information management, and contributing to a welcoming and efficient service for patients and families in a fast-paced acute setting.

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed Job Description And Main Responsibilities

To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).
Ensuring PAS system is up to date and accurate.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person specification

Qualifications & Education

Essential criteria

NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 – 9 (A – C), including English Language, or equivalent level qualification or relevant experience

Desirable criteria

Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent

Knowledge & Experience

Desirable criteria

Previous experience working within the NHS
Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Skills & Abilities

Essential criteria

Basic IT skills
Ability to communicate with members of the public and healthcare providers
Able to work effectively alone or part of the multidisciplinary team
Effective organisation and time management skills

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download