Ward Administrator/Clerk

Cygnet; Taunton (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Strong career progression oppurtunies

Cycle to work scheme & employee-discc

Job summary

Cygnet Taunton is seeking a Ward Administrator/Clerk to join our inpatient mental health unit. The role involves supporting ward administration, data management and reception duties within a 36-hour week at Taunton Hospital.

Ideal candidates have at least 2 years of admin experience, strong typing and minute-taking skills, and a solid understanding of patient confidentiality. DBS check will be required.

Qualifications

• 2 years experience in administration in a fast-paced environment.
• Proficient typing and minute taking.
• Organised, diligent and adheres to processes & procedures.
• Knowledge of mental health and patient confidentiality issues.
• Proficient in inputting, pulling & analysing data using Microsoft Excel.
• Excellent verbal and written communication with strong interpersonal skills.
• Able to swiftly solve problems & work under pressure without compromising quality.

Responsibilities

• Assist wards with completion of relevant forms (e.g. Admission Paperwork).
• Help ensure wards comply with clinical dashboards.
• Ensure paperwork is submitted so the patient database is kept up to date.
• Assist with data collection to meet corporate requirements and monitor ward KPIs.
• Maintain filing/record keeping systems and decant notes per policy.
• Update ward displays and information points to stay current.
• Liaise with external agencies, referrers, relatives and professionals.
• Attend and take minutes at meetings as requested.
• Record all enquiries and ensure actions are taken where needed.
• Provide reception cover during breaks and manage switchboard.
• Support Administration Department as requested.
• Ensure confidentiality and security of patient data.

Skills

Typing

Minute taking

Interpersonal skills

Problem solving

Excel data analysis

Tools

Microsoft Excel

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a

Ward Administrator/Clerk to join our team at Cygnet Taunton.

Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.

Your Day-to-Day...

25,245 per annum

You’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.

• Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).
• Helping to ensure the wards are compliant with various clinical dashboards.
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).
• Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.
• Maintain and update ward displays and information points to ensure these remain current and relevant
• Liaise with external agencies, referrers, relatives and other professionals as required.
• Attend and take minutes at meetings as requested.
• Record all enquiries using appropriate documentation and ensure action is taken where necessary.
• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Provide cover and support to the Administration Department as requested.
• Ensure confidentiality and security of patient related data at all times.

You are...

• Experienced in administration in a fast-paced environment (2 years experience)
• Proficient in typing and minute taking.
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.