Wallwork Truck Center Quality Control Specialist - Minot, ND $25 Starting DOE

W.W. Wallwork, Inc.; Minot (ND); On-site; USD 52,000 - 66,000; Full time

Job summary

W.W. Wallwork, Inc. in Minot, ND is seeking a Quality Control Specialist to review vehicle repairs, ensure cleanliness, and road test trucks to verify customer concerns are addressed.

The role requires a high school diploma or GED, a valid driver's license with clean record, and CDL with at least two years of Class 7/8 experience; strong teamwork, communication, and attention to detail are essential.

Qualifications

• High School Diploma or GED required.
• Valid driver's license with clean driving record.
• CDL with at least 2 years experience driving Class 7 & 8 vehicles.

Responsibilities

• Inspect and road test vehicles after repairs to ensure quality.
• Road tests require a current, clean CDL.
• Provide feedback to foreman and technicians on additional repairs.
• Ensure post-repair work meets OEM standards and is clean.
• Promote safe work habits and enforce safety rules.
• Assist foreman with gathering vehicle information and moving vehicles in/out of the shop.
• Maintain positive relations across departments and with customers.
• Attend shop meetings and contribute ideas to improve service.
• Adhere to work schedule and maintain regular attendance.
• Perform Wallwork Inc.-wide duties as requested.

Skills

Teamwork

Communication

Attention to detail

Work ethic

Education

High School Diploma or GED

Job description

Job Summary

The role of the Quality Control Specialist is to review vehicle repairs to assure utmost quality and cleanliness along with road testing vehicle to assure the customers concern has been properly repaired.

Qualifications (minimum Requirements)

Education and/or years’ experience required:

• High School Diploma or G.E.D.
• Valid driver's license with an acceptable driving record.
• CDL and must have a minimum of 2yrs experience driving Class 7 and 8 vehicles

Preferred/Required Skills and Abilities

• Must be able to work in a team environment
• Excellent communication and customer service skills
• Strong attention to detail
• Strong work ethic

Supervision of others/decision making aptitude (if applicable)

• This is not a supervisory position

Essential Functions And Accountabilities

• Work closely with shop foreman and advisors
• Inspect and road test vehicles upon completion of work to ensure the quality of the repairs performed.
• Road testing will require a current, clean and valid CDL.
• Offer feedback to foreman and technicians if further repairs are needed.
• Ensure vehicle has been cleaned up and work is like or better than OEM after the technician is done performing repairs, i.e. oil and grease mess cleaned up, harnesses and hoses properly tied up.
• Ensure mechanical and body repairs on customers' trucks performed as required to meet customers' needs.
• If additional work is needed, explain the details to the foreman, advisor or manager.
• Promote safe work habits and ensure that safety rules are followed.
• Maintain policies and practices to ensure positive employee, customer and interdepartmental relations.
• Maintain a positive attitude and maintain appropriate communication within and between all departments.
• Assist foreman with gathering vehicle information along with bringing vehicles in and out of the shop.
• Help keep customer vehicles that are in for service, are organized in the lot.
• Must be capable of working under pressure, work independently, and have the ability to handle stressful situations that may arise.
• Participate in shop meetings providing suggestions and feedback to better the team and customer experience.
• Adhere to work schedule and maintain regular attendance.
• Performs Wallwork Inc.-wide duties as requested by the designated supervisor.
• Upholds Wallwork Inc. ethical standards and demonstrates the behavioral and service expectations as defined in our policies and procedures.

The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description