Wall to Wall Associate

Hy-Vee; Papillion (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking a Spirits Associate in Papillion, NE to serve customers in the spirits department. You will educate customers, help them choose products, and keep the department stocked and well-presented in a fast-paced retail setting.

This role emphasizes friendly service, compliance with local alcohol laws, teamwork with store staff, and maintaining clean, attractive displays while supporting inventory and customer satisfaction.

Qualifications

• No education requirement; over six months up to one year of similar or related work experience preferred.
• Must be at least 21 years of age.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile.
• Educate customers about spirits products and help them find the right selection.
• Rotate, face, and replenish merchandise and ensure high quality standards.
• Maintain displays and build new displays as needed.
• Follow all policies on sale of alcohol and assist with inventory.

Skills

Customer service

Teamwork

Communication

Follow instructions

Education

No education requirement

Job description

Job Description:

Job Title: Spirits Associate

Department: General

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Spirits Associates are the knowledgeable, friendly face of the spirits sales area, helping customers discover great products and find exactly what they're looking for. In this role, you'll educate customers, keep the department stocked and well-presented, and contribute to an engaging shopping experience every day. If you have a passion for spirits, love connecting with customers, and take pride in a well-run department, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Educate customers about spirits products and help them find the right selection for their needs
• Rotate, face, and replenish merchandise and ensure the highest quality standards are met throughout the department
• Maintain displays in the department and throughout the store and build new displays as needed
• Check in product, put product away, and review invoices as needed
• Understand and follow all local, state, and company policies on the sale of alcohol
• Assist with inventory and order product at the supervisor's request
• Remove trash in a timely manner and maintain a clean, sanitary work area
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

Follow detailed written or verbal instructions and work through tasks with a few concrete variables

Perform simple addition and subtraction, copy figures, and count and record accurately

Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing

Work effectively as part of a team in a fast-paced environment

Reporting Relationships

Accountable and Reports to: General Manager; Assistant General Manager; Spirits Specialist

Education and Experience

No education requirement; over six months up to one year of similar or related work experience preferred

Must be at least 21 years of age

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail store environment where you will be on your feet throughout your shift. You will have occasional exposure to dirt, cleaning solvents, and equipment movement hazards, as well as exposure to temperature extremes and dampness. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.