Wall Climbing Instructor

Gate Hospitality Group; Town of Florida, Northern (NY, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Oceanfront work environment

Professional training and development

Team member discounts and benefits

Job summary

Ponte Vedra Inn & Club in Florida is seeking enthusiastic Wall Climbing Instructors to lead a 40-foot outdoor wall experience for members and hotel guests. This role emphasizes safety, patient instruction, and exceptional service for climbers aged 6 and up.

Full-time and part-time opportunities with flexible weekends and holidays. You will conduct safety briefings, fittings, and belay instruction, while maintaining a clean, welcoming climbing environment and supporting event programs.

Qualifications

• Minimum one year climbing instruction or related recreational experience.
• Experience with children and adults of varying skill levels.
• Hospitality or resort experience is a plus.
• Strong communication and guest service skills.
• Comfortable using basic computer systems for bookings and waivers.

Responsibilities

• Welcome members and guests with exceptional service.
• Conduct safety orientations, equipment fitting, and climbing instruction.
• Teach belay techniques and climbing fundamentals.
• Supervise multiple stations with safe instructor-to-climber ratio.
• Perform daily inspections of harnesses, helmets, ropes, belay systems, anchors, and equipment.
• Enforce safety procedures and emergency protocols.
• Respond quickly and professionally to incidents or emergencies.
• Assist with private lessons, youth programs, camps, birthday parties, and events.
• Process guest check-ins, waivers, reservations, and activity participation.
• Maintain a clean, organized, welcoming climbing environment.
• Participate in ongoing training and safety drills.
• Support Head Climbing Instructor with daily operations.

Skills

Climbing instruction

Customer service

Communication skills

Safety consciousness

Tools

Booking software

Job description

Do you have a passion for climbing, adventure, and creating unforgettable experiences? Ponte Vedra Inn & Club is seeking enthusiastic, safety-focused Wall Climbing Instructors to lead exciting climbing experiences on our state-of-the-art 40-foot outdoor rock climbing wall.

Whether you're introducing a child to climbing for the first time or helping an experienced climber build confidence, you'll play an important role in creating memorable moments for our members and hotel guests—all while delivering the exceptional service expected from a Forbes luxury resort.

Full-Time & Part-Time Opportunities Available
Flexible scheduling, including weekends, holidays, and early mornings.

What You'll Do

Every climb starts with safety, confidence, and encouragement. As a Wall Climbing Instructor, you will:

• Welcome members and guests while providing exceptional customer service.
• Conduct safety orientations, equipment fitting, and climbing instruction for participants ages 6 and older.
• Teach proper belay techniques and climbing fundamentals for beginners and returning climbers.
• Supervise multiple climbing stations while maintaining a safe instructor-to-climber ratio.
• Perform daily inspections of harnesses, helmets, ropes, belay systems, anchors, and climbing equipment.
• Enforce all climbing wall safety procedures and emergency protocols.
• Respond quickly and professionally to incidents or emergencies.
• Assist with private lessons, youth programs, camps, birthday parties, and special events.
• Process guest check-ins, waivers, reservations, and activity participation.
• Maintain a clean, organized, and welcoming climbing environment.
• Participate in ongoing training, certification renewals, and safety drills.
• Support the Head Climbing Instructor with daily operations and program improvements.

What We're Looking For

We're looking for someone who is:

• Passionate about climbing and outdoor recreation.
• Friendly, patient, and enthusiastic when teaching guests of all ages.
• Committed to maintaining the highest safety standards.
• Calm and confident under pressure.
• Reliable, professional, and detail-oriented.
• A team player who enjoys creating memorable guest experiences.

Qualifications

• Minimum one (1) year of climbing instruction or related recreational experience preferred.
• Experience working with children and adults of varying skill levels.
• Previous resort, private club, recreation, or hospitality experience is a plus.
• Strong communication and guest service skills.
• Comfortable using basic computer systems for bookings and waivers.

Required Certifications

• Climbing Wall Association (CWA) Climbing Wall Instructor (Level 1 minimum; advanced certifications preferred).
• Current CPR, First Aid, and AED Certification.
• Additional climbing or outdoor recreation certifications are a plus.

Physical Requirements

• Ability to climb at an intermediate level (5.8+ top-rope preferred).
• Ability to work comfortably at height and perform climbing rescues.
• Lift and carry up to 50 pounds.
• Stand, walk, climb, bend, and work outdoors for extended periods.
• Maintain a professional appearance consistent with Ponte Vedra Inn & Club standards.

Why Join Ponte Vedra Inn & Club?

At Ponte Vedra Inn & Club, you'll work in one of Florida's premier luxury resort destinations while helping guests challenge themselves, build confidence, and create lasting memories.

We offer:

• Competitive pay
• Flexible scheduling
• Beautiful oceanfront work environment
• Team member discounts and benefits
• Professional training and development
• Opportunities for career growth within our luxury hospitality organization

If you're passionate about climbing, safety, and delivering exceptional experiences, we'd love to have you on our team!

An Equal Opportunity Employer
Drug-Free Workplace