Walk-in Interviews Daily / Monday through Friday from 10 am to 4 pm - Customer Service Associate

Roses Discount Stor; Metairie (LA); Presencial; USD 24.000 - 30.000; Jornada completa

Descripción de la vacante

Big Lots is seeking a Customer Service Associate in Metairie, LA to greet customers, assist with merchandise selection, complete transactions, and answer questions about store operations.

Responsibilities include unloading deliveries, stocking shelves, maintaining a clean, safe store, and processing POS transactions. A High School diploma or better is preferred, with retail experience helpful.

Formación

• Customer-focused engagement with customers.
• Ability to work in a fast-paced retail environment.
• Experience or willingness to unload trucks and stock shelves.

Responsabilidades

• Provides customer engagement in positive and approachable manner.
• Maintains a clean, well-stocked store for customers during their shopping experience.
• Helps unload merchandise from delivery trucks, sorts and transports merchandise to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Keeps aware of customer activity to ensure a safe shopping environment.
• Performs other duties to maintain effective store operation.

Conocimientos

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication Skills

Problem Solving/Decision Making

Relationship Management

Educación

High School or better

Herramientas

POS System

Descripción del empleo

Walk-in Interviews Daily / Monday through Friday from 10 am to 4 pm - Customer Service Associate

Job Category: Stores

Requisition Number: CUSTO012506

• Posted : September 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays.
• Exposure to dust and extreme temperatures while unloading trailers.
• Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.

Behaviors

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help

Education

High School or better.

Experience

Less than 2 years: Prior retail, hotel, restaurant, grocery or drug store environments experience preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.