Walk In Clinic Nurse

Outer Cape Health Services; Provincetown (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Outer Cape Health Services in Provincetown, MA is seeking a Walk-In Nurse to join a patient-centered team delivering direct care in a fast-paced ambulatory setting.

You will triage calls, assist in walk-in visits, support providers, perform routine nursing tasks, and coordinate referrals and follow-up care while maintaining patient privacy and HIPAA compliance.

Qualifications

• Bachelor of Science or Associate in Nursing from an accredited program.
• Current unrestricted RN or LPN license in Massachusetts.
• BLS certification and IV skills.
• 3+ years of professional nursing experience in emergency or urgent care preferred.
• Experience and comfort with fast-paced triage and ambulatory care settings.

Responsibilities

• Assist in triaging patient telephone calls.
• Support providers with patient care visits, procedures, outreach, and same‑day walk‑in care.
• Render treatments and follow orders for EKGs, injections, and basic procedures.
• Maintain accurate patient records in the EMR and ensure HIPAA compliance.
• Collaborate with team members to deliver high-quality patient care.

Skills

Interpersonal skills

Communication

Organizational abilities

Computer experience

Teamwork

Bilingual helpful

Education

BSN or ADN in nursing

Current RN or LPN license (MA)

Tools

EPIC

Outlook

Microsoft Office

OneDrive

Job description

Our Culture - Why Work With Us

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 20,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards. Ensuring patients have access to care when they need it and request it and validating that staff are working at the top of their licensures are the foundations of this model.

Our Core Competencies

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

A Day In The Life Of This Role

Reporting to the Nurse Manager, the Walk In Nurse at Outer Cape Health Service Provincetown is responsible for providing direct patient care based on the nursing process within assigned work periods. The incumbent functions as a member of a multi-disciplinary team to achieve patient outcomes consistent with a comprehensive plan of care.

Summary Of Duties

• Assist in triaging patient telephone calls.
• Conduct intake on walk-ins to identify need for primary care services versus escalation to a higher level of care.
• Support providers with patient care visits, patient procedures, patient outreach, and same day walk in care.
• Implement orders for EKG’s, dressing changes, suture removal, ear lavages, splinting, injections
• IV insertion, and IV infusions
• Make appropriate referrals required for the management of patient care.
• Obtain required patient specimens and perform or request diagnostic laboratory tests.
• Communicate diagnostic laboratory results to provider.
• Prioritize communication of patient’s abnormal test results to physician, and to patient (if requested).
• Render other treatment as ordered by providers (including, but not limited to intravenous, pulse, SpO2, etc.).
• Conduct routine patient examinations according to OCHS Nursing Protocols/standing orders (routine examinations include but are not limited to blood pressure checks, allergy injections, minor wound care, uncomplicated suture removal, etc.).
• Clean, wrap and sterilize instruments according to policy and procedure for reprocessing of instrument.
• Perform phlebotomy tasks when needed at the direction of clinician.
• Participate in quality assurance/quality improvement activities and all training seminars (OSHA and others).
• Seek appropriate and timely guidance from the Nurse Manager depending on the level of concern.
• Provide the best patient experience possible; address patient’s concern and questions, explain procedures, testing, and diagnosis thoroughly.
• Maintain patient privacy and confidentiality of information at all times in accordance with OCHS policies and HIPAA.
• Maintain patient records with accurate and timely documentation in the Electronic Medical Record (EMR) in accordance with OCHS policies.
• Educate patient in the proper use of medical equipment, prescribed regimens, follow up care and other nursing care regimens.
• Refer patient to outside sources, programs, or support groups, for additional education or referrals.
• Promote and support teamwork by collaborating with team members including providers, Medical Assistants, and Patient Service Representatives.
• Adheres to the National Patient Safety Goals that are applicable to ambulatory care centers, including, but not limited to, improving the accuracy of patient identification, improving the safety of using medications, reducing the risk of care-associated infections, and following the universal protocol of preventing wrong site/wrong procedure/wrong person)).
• Other related duties and projects, as required or assigned in order to ensure the needs of the Health Center and its patients are met.
• Travel between OCHS sites, as needed when directed by nursing leadership.
• Ability to work in a remote setting as needed and directed by nursing leadership
• Other related duties and projects as assigned.

Non-Essential Functions

• Attend periodic staff meetings.
• Adhere to OCHS policies.
• Adhere to OCHS values and principles.

Qualifications

What we need from you:

• Bachelor of Science or Associates in Nursing from an accredited school of nursing by AACN.
• Current Unrestricted Registered Nurse (RN) / Licensed Practical Nurse (LPN) License from the Massachusetts State Board of Registration.
• Basic Life Support (BLS) and IV skills.
• 3 year’s professional nursing experience in emergency services or urgent care or comparable experience preferred.
• Experience and comfort in performing fast paced triage
• Experience and comfort working in a fast paced, every changing environment
• Maintain and enhance professional nursing skills and knowledge by attending continuing education programs.
• Excellent interpersonal skills, communication skills, organizational abilities, computer experience, and the ability to work within a collaborative team setting.
• Excellent written and verbal communication skills – bi-lingual helpful
• Proficiency in computer skills including EPIC, Outlook, Microsoft office, OneDrive etc.
• Excellent judgment and ability to solve problems in a timely manner.
• Ability to adhere to strict confidentiality standards.
• Demonstrated ability to work effectively both as a team member and independently.
• Demonstrated ability to work in a culturally diverse and inclusive environment.