Walk-In Behavioral Health Care Coordinator

Providence Health & Services; Anchorage (AK); On-site; USD 30,000 - 47,000; Full time

Job summary

Providence Health & Services in Anchorage seeks a patient-focused team member to support a new Walk-In Behavioral Health Clinic. The role follows a Monday-Friday day shift, coordinating care and acting as a patient advocate to ensure access to services within a clinical setting.

Under physician direction, you will manage confidential information, deliver high-quality customer service, and collaborate with care teams to provide seamless healthcare experiences for patients in our Providence

Qualifications

• 1 year of experience in medical/healthcare setting or two years in a customer service role.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.

Responsibilities

• Coordinate seamless care delivery for patients in the clinic.
• Act as patient advocate to assure access to health care during entry into and through services.
• Support the Walk-In Behavioral Health Clinic in Anchorage and collaborate with physicians and care teams.

Skills

Healthcare experience

Customer service

Confidential data handling

Tools

EMR experience

Job description

Providence Health & Services in Anchorage seeks a patient-focused team member to support a new Walk-In Behavioral Health Clinic. The role follows a Monday-Friday day shift, coordinating care and acting as a patient advocate to ensure access to services within a clinical setting.

Under physician direction, you will manage confidential information, deliver high-quality customer service, and collaborate with care teams to provide seamless healthcare experiences for patients in our Providence