Waiver Support Technician

Region 7 Area Agency on Aging; Bay City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Job summary

Region VII Area Agency on Aging in Bay City, MI is seeking a Waiver Support Technician to assist social workers and registered nursing staff with admin tasks, data entry, and document processing. You will handle filing, faxing, and file attachments, using Word, Excel, Outlook and PowerPoint, in a team environment while meeting deadlines.

This non-profit organization offers health, vision, and dental insurance (employer paid), a 401(k) plan with company match, life insurance, disability coverage,

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in customer service or related programs.
• Experience with word processing and filing systems preferred.
• Knowledge of community services for seniors or disabled beneficial.
• Attention to detail and ability to meet deadlines.

Responsibilities

• Assist social workers and RNs with administrative tasks.
• Perform document processing and data entry for waiver programs.
• Attach files in computer systems, fax, file, and organize records.

Skills

Customer service

Data entry

Word processing

Administrative support

Interpersonal skills

Education

High School Diploma

Tools

Word

Excel

Outlook

PowerPoint

Adobe

Job description

Region VII Area Agency on Aging is accepting applications for a highly motivated Waiver Support Technician. Choose a challenging and rewarding career where you can enjoy a deep sense of personal satisfaction by making a positive and meaningful difference in the lives of others. We are a growing non-profit organization based in Bay City, MI. We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

The Company: Region VII Area Agency on Aging is a non-profit organization that helps seniors, adults with disabilities and their families have greater independence in their homes and communities and is known for the great care we take with clients and employees alike. We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

Purpose of the position

The Waiver Support Technician works in a team environment to assist with administrative tasks and functions for the Social Workers and Registered Nursing staff. Performs document processing, data entry, attaching files in computer programs, faxing, filing, and administrative support for the Waiver/ Care Management programs and any other tasks assigned..

Requirements for this position

• This position requires a high school diploma or equivalent.
• At least two years' experience in customer service in a private industry or public grant funded programs such as those under the Older Americans Act.
• Experience in word processing is required. Familiarity with record keeping and filing systems is desirable.
• Knowledge of community organizations serving the elderly and/or disabled is preferred.
• Is accurate, conscientious and flexible with attention to detail.
• Is familiar with computer s programs-Word, Excel, Outlook, Power Point, Adobe, etc.
• Administrative, telephone (switchboard), and excellent interpersonal skills inclusive of proper grammar to meet the demands of this position.
• Accepts direction, is well organized, and has the ability to meet deadlines.
• Willingness to work in a team environment as well as independently.
• Medical, Dental and Vision Insurance Offered (Premiums 100% Employer Paid)
• Health Savings Accounts (Company Contributing)
• Competitive 401K Retirement Plan with Generous Company Match
• Short Term/Long Term Disability (Employer Paid)
• Paid Time Off
• Paid Company Holidays
• Life Insurance (Employer Paid)
• Exceptional Work Environment where all team members are valued

OSHA CATEGORY

This position in the regular course of business would not encounter any tasks or situations involving exposure to bodily fluids.

PHYSICAL DEMANDS

The duties of this position are consistent with those of a regular office work environment as well as those of attending to participants in a home setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Region VII Area Agency on Aging/PACE is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status.

Region VII Area Agency on Aging/PACE is an EEO employer-M/F/Vets/Disabled