Waiver Program Project Management - Coordinator 3

University of New Orleans; Baton Rouge (LA); On-site; USD 65,000 - 75,000; Full time

Job summary

University of New Orleans seeks a Compliance Operations Project Manager to provide project management for the Statewide Incident Management System (SIMS) and serve as a liaison with the SIMS contractor. You will work with the program office and contractor staff to track, manage, and ensure resolution of all work requests submitted to the SIMS contractor.

You will collaborate with the Office of Technology Services, the SIMS contractor, and program office staff to resolve connectivity issues

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 3+ years project management experience coordinating cross-team work.
• Strong written and verbal communication skills; ability to explain technical concepts clearly.
• Excellent analytical and problem-solving abilities; meticulous follow-up.

Responsibilities

• Provide project management for SIMS and liaise with SIMS contractor.
• Collaborate with program office, OPS, and vendor staff to track and resolve work requests.
• Prepare and distribute project reports to management and SIMS workgroup.
• Monitor monthly hours balance for enhanced support services; report findings.
• Submit invoices and supporting documentation to LDH SIMS workgroup; resolve billing issues.

Skills

Project coordination

Written communication

Analytical skills

Time management

Education

Bachelor's degree

Advanced degree

Job description

Thank you for your interest in LSU New Orleans.Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.You must complete all required portions of the application and attach the required documents in order to be considered for employment.DepartmentCompliance OperationsJob SummaryJob DescriptionProvide project management towards the Statewide Incident Management System (SIMS) and serve as a liaison with the SIMS contractor.Work directly with program office and contractor staff to track, manage, and ensure resolution of all work requests submitted to the SIMS contractor.Work with the Office of Technology Services, the SIMS contractor, and program office staff to resolve any connectivity issues that arise with the system’s three data interfaces.Facilitate and lead all meetings with the SIMS contractor and subject matter experts.Create, maintain, and distribute project reports to management to provide visibility into areas of concern and updates on current vendor work requests.Provide regular reports to the SIMS workgroup containing all information on open work requests/tickets.Track and report at least monthly to the LDH SIMS workgroup the balance of enhanced support services hours remaining for the current fiscal year.Submit invoices and supporting documentation received from the vendor to the LDH SIMS workgroup for approval and resolve any noted billing discrepancies with the vendor.Submit payment authorization of invoice(s) to the Section Chief.Develop, document and periodically update business processes.Assists HCBS Systems Manager with other duties including planning and preparing for Medicaid enterprise system certification, system transition and vendor onboarding activities, and working with third party EVV vendors to ensure compliance with state and federal requirements.Other tasks or projects as assigned.QUALIFICATIONSREQUIRED:Bachelor’s Degree.Minimum 3 years professional experience in managing projects and coordinating work across multiple teams or organizations.Minimum 3 years professional experience with writing business documents such as reports, operational or policy manuals, and/or project work plans.Strong verbal and written communications skills and ability to communicate technical concepts to technical and nontechnical audiences.Excellent analytical skills, problem solving and time management skills.Great attention to detail and follow up.DESIRED:Advanced degree.Minimum 4 years professional experience in managing projects and coordinating work across multiple teams or organizations.Minimum 4 years professional experience with writing business documents such as reports, operational or policy manuals, and/or project work plans.Minimum 2 years professional experience in system management or oversight roles involving agency relevant information systems.Minimum 1 year professional experience with Incident Management and/or Electronic Visit Verification systems.SALARY: 65-75kRequired AttachmentsPlease upload the following documents in the Resume/Cover Letter section.Detailed resume listing relevant qualifications and experience;Cover Letter indicating why you are a good fit for the position and LSU New Orleans;Names and contact information of three references;Applications that do not include the required uploaded documents may not be considered.Posting Close DateThis position will remain open until filled.Note to Applicant:Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.References will be contacted at the appropriate phase of the recruitment process.This position may require a criminal background check to be conducted on the candidate(s) selected for hire.As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.