Waiver Eligibility Specialist - Medicaid Programs

The Senior Alliance; Dearborn (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

The Senior Alliance in Dearborn, MI is seeking a Waiver Eligibility Specialist to support Medicaid eligibility determinations and coordinate services for older adults and caregivers. The role requires strong customer service, data accuracy, and team collaboration.

Responsibilities include home visits, gathering documentation for MDHHS determinations, maintaining records, and supporting Community Care tasks.

Qualifications

• High School Diploma or equivalent required.
• At least two years in program intake or customer service, preferably in publicly funded programs.
• Experience with Medicaid applications is preferred.
• Familiarity with record keeping and filing; knowledge of senior services is a plus.

Responsibilities

• Assist participants in applying for assistance programs (Medicaid, Food Assistance, Section 8, etc.).
• Maintain and ensure eligibility for MDHHS Medicaid and related programs.
• Coordinate with participants to obtain documentation for determinations.
• Prepare and analyze reports to track eligibility changes.
• Conduct home visits and collect required documentation.
• Ensure data integrity across internal and state systems.

Skills

Interpersonal skills

Customer service

Teamwork

Documentation

Microsoft Office

MDHHS systems

Education

High school diploma

Tools

Record keeping systems

MDHHS systems

Job description

The Senior Alliance in Dearborn, MI is seeking a Waiver Eligibility Specialist to support Medicaid eligibility determinations and coordinate services for older adults and caregivers. The role requires strong customer service, data accuracy, and team collaboration.

Responsibilities include home visits, gathering documentation for MDHHS determinations, maintaining records, and supporting Community Care tasks.