Waitstaff LLH

Riverside Health; Newport News (VA); Hybrid; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Riverside Health is seeking a friendly Waitstaff member in Newport News, VA. You will greet residents and guests, take and relay orders, and deliver meals with precision, ensuring dietary restrictions are respected for a superior dining experience.

Strong customer service in a hospitality setting is preferred. VA Food Handlers and Allergen Awareness certifications are required within specified timeframes; you’ll work closely with kitchen staff to maintain quality and safety standards.

Qualifikationen

• High School Diploma or GED required (Preferred).
• 1 year of customer service experience in a hospitality environment preferred.
• VA Food Handlers Card and Allergen Awareness Certification required within stated timeframes.

Aufgaben

• Follow standard dining service protocols to greet and seat residents and guests and ensure meals are delivered timely and graciously.
• Anticipate residents' needs and accommodate dietary restrictions and preferences.
• Coordinate with kitchen staff to ensure accurate order preparation and service.
• Support team members to provide seamless, timely, and accurate meal service at the table or bedside as applicable.
• Complete opening/closing side work and restock supplies; perform cold food prep as applicable.
• Adhere to safety, sanitation, and food handling standards and regulatory requirements.

Kenntnisse

Customer service

Hospitality

Ausbildung

High School Diploma or GED

Jobbeschreibung

Newport News, Virginia Hiring Range $15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

The Waitstaff responsibilities include providing residents and their guests service above and beyond their expectations, ensuring a memorable food and dining experience. Knowledgeable of current menu options/ingredients and maintains a working knowledge of the dietary restrictions and preferences of the clients we serve. Works closely with and supports the kitchen staff to ensure that all orders are prepared and served correctly and in a timely manner.

What you will do

• Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner.
• Understand and is sensitive to the needs and preferences of our seniors and their guests, and professionally handle all requests or concerns regarding meal service as they arise.
• Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately.
• Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team.
• Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned.
• Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable).
• Exhibit knowledge of menu details and resident accounting procedures.
• Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable).
• Adhere to all quality controls as it pertains to Dining Services.
• Follow Policies and Procedures.
• Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation.
• Follow proper technique for serving and clearing tables.
• Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements.
• Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
• Utilize time management appropriately to complete assigned duties.
• Is punctual and prepared to work in facility approved uniform for all scheduled shifts.

Qualifications

• Education: High School Diploma or GED, (Preferred)
• Experience: 1 year Customer service in a hospitality environment (Preferred)
• Licenses and Certifications: Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required)
• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.