WaiterWaitress

The Delta by Marriott; Toledo (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Delta by Marriott Toledo invites an energetic waiter/waitress to join our dining team. You will greet guests, seat them, and guide them through the menu while ensuring prompt delivery of orders and a superior hospitality experience.

You will work closely with teammates to maintain high service standards, handle cash or card payments, and contribute to upselling and guest satisfaction in a fast-paced hotel restaurant environment.

Qualifications

• Must have prior experience as a waiter/waitress.
• Ability to multitask and work quickly.
• Strong teamwork and communication skills.
• Able to handle cash and card transactions.
• High school diploma is required.

Responsibilities

• Greet, seat, and escort guests.
• Provide menu recommendations and information.
• Upsell additional products when appropriate.
• Check IDs to prevent minors from ordering alcohol.
• Take orders using software or memorize details.
• Communicate order details to kitchen staff.
• Deliver food and beverages in a timely fashion.
• Deliver checks and collect payments.
• Clean and maintain tables and tableware.
• Provide an exceptional customer experience.

Skills

Customer service

Teamwork

Money handling

Multitasking

Shift flexibility

Education

High school diploma

Tools

POS software

Job description

Main Responsibilities of a Waiter/Waitress:

• Taking orders and delivering food and beverages.


• Helping guests with menu recommendations.


• Providing exceptional customer experience.

Waiter/Waitress Job Description:

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

• Greeting, seating, and escorting guests.


• Providing menu recommendations and additional information.


• Upselling additional products when appropriate.


• Checking ID's to prevent minors from ordering alcoholic beverages.


• Taking orders using software, order slips, or by memorization.


• Communicating order details to the kitchen staff.


• Delivering food and beverages in a timely fashion.


• Delivering checks and collecting bill payments.


• Cleaning and maintaining the appearance of tables and tableware.


• Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

• Must have prior experience as a waiter/waitress.


• Must showcase teamwork and communication skills.


• Must be able to handle money transactions responsibly.


• Must be able to multitask and act quickly.


• Must be flexible and ready to work in shifts.


• Must carry at least a high school diploma.

Join us in the excitement of introducing the all-new Delta Hotels by Marriott Toledo, a gem tucked in the vibrant heart of Toledo, OH, right on the prestigious University of Toledo Medical Center campus. With 212 guest rooms and suites, our hotel promises an indulgent retreat for every visitor. We\'re not just about accommodation; we\'re about curating unforgettable experiences, be it for business travelers or those seeking leisurely respites. Set to dazzle in July 2024, our hotel will feature a chic restaurant and bar, sprawling banquet spaces spanning over 14,000 sq. ft., and all the beloved amenities you\'d expect – from a state-of-the-art fitness center to a relaxing indoor pool, along with complimentary Wi-Fi and parking.

But what makes this opportunity truly thrilling is our quest for a dynamic individual to join our team in the role of a Group Sales Associate. If you\'re passionate about weaving connections, driving revenue, and crafting exceptional guest experiences, then this might just be the perfect fit for you.