WAITER/WAITRESS (ON CALL)

Compass Group USA

Washington (District of Columbia)

On-site

USD 25,000 - 29,000

Part time

5 days ago
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Benefits offered by this job

Retirement Plan
Health and Wellness Programs
Identity Theft Protection
Pet Insurance
Flexible Spending Accounts

Job summary

Compass Group USA, operating as Restaurant Associates, seeks an on‑call waiter/waitress at JW Marriott Washington, DC. The role requires at least 1 year of dining experience and offers a fixed pay rate of $18.40 per hour.

As part of our dining team, you will greet guests, take orders, deliver meals promptly, maintain sanitation standards, and work with event staff during functions. The position features an on‑call schedule based on needs.

Qualifications

  • At least 1 year of experience in food service or dining.

Responsibilities

  • Greet guests warmly in the dining room and take food and beverage orders.
  • Deliver food promptly and maintain sanitation standards; follow steps of service.
  • Advise guests on menu items and allergens; accommodate special requests.
  • Coordinate with back-of-house staff to ensure accurate orders and timely service.
  • Handle tickets and cash following established procedures.
  • Maintain a clean and safe dining environment and assist with events as needed.

Skills

Customer service
Cash handling
Guest interaction

Job description

Select how often (in days) to receive an alert:

  • We have an opening for on callWAITER/WAITRESSpositions.
  • Location: JW Marriott - 1331 Pennsylvania Avenue NW, Washington, DC 20004 Note: online applications acceptedonly.
  • Schedule: On call schedule. Shift will be based on needs. More details upon interview.
  • Requirement: At least 1 year of experience required.
  • Fixed Pay Rate: $18.40 per hour.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation’s most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to work This is R/A !

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities
  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follow proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.

Associates at RestaurantAssociates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

  • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
  • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
  • The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

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