Waiter/Waitress

Las Casuelas Nuevas; Rancho Mirage (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Las Casuelas Nuevas, a busy restaurant in the Coachella Valley, seeks experienced Food Servers for dinner shifts in Rancho Mirage. Candidates must have prior high-volume restaurant experience, especially with large parties, and be available weekends/holidays. Strong knowledge of service and upselling is preferred.

Join a team with seasoned management and a focus on guest satisfaction, flexible schedules, and a fast-paced environment that rewards efficiency and teamwork.

Qualifications

• Ability to pass RSA test with 90%+
• RBS California certified within 90 days
• CA Food Handler’s Card valid
• Basic math to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication
• Multi-task oriented
• Knowledge of workplace safety
• Able to upsell food/bev

Responsibilities

• Serve tables in assigned section as directed
• Maintain knowledge of food and beverage preparation
• Sell alcohol and food items
• Enter and complete orders on POS system; process payments
• Engage with guests to ensure satisfaction
• Maintain cleanliness and smooth restaurant operations
• Clear and reset tables
• Check guest IDs and manage age-restricted service
• Report issues to management promptly
• Perform other duties as directed

Skills

RSA certification

Food handler training

Excellent communication

Multi-tasking

POS system experience

Customer service

Tools

POS system familiarity

Job description

Join the team at Las Casuelas Nuevas, one of the busiest restaurants in the valley!

We are seeking experienced Food Servers for our DINNER SHIFTS who have worked in fast-paced, high-volume restaurants, especially those specializing in large parties. We are only hiring servers with experience with a similar style of service.

With a strong support staff and a seasoned management team, we are committed to providing excellent service to our guests.

• Availability on weekends and holidays is essential. Previous experience in similar-style restaurants is required.

Essential Duties and Responsibilities

The essential

functions include, but are not limited to the following:

• Serving tables in section as determined by management
• Maintaining complete knowledge of Restaurant’s food and beverage preparation
• Selling alcohol and food items
• Entering and completing customers’ orders on computer system; accepting different types of payment and making change
• Interacting with guests in a friendly and fast manner; ensuring guests’ complete satisfaction and exceeding their expectations
• Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
• Clearing and resetting tables
• Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
• Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed
• Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
• Communicating to management mistakes when they happen, or customer issues/complaints in a timely manner
• Performing other duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Ability to pass Responsible Service of Alcohol Test with a score of 90% or better
• RBS California Certified within 90 days of employment
• CA Food Handler’s Card must be valid
• Basic mathematical skills; ability to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication skills
• Multi-task oriented
• Knowledge of workplace safety procedures
• Must be able to suggestively sell food and beverage items

Las Casuelas Nuevas is a local culinary institution and a staple of Restaurant Row that has stood the test of time serving great Mexican food in the Coachella Valley for over 40 years. The Delgado family proudly invites you to join us for lunch, dinner and Sunday brunch.