Waiter/Waitress

Levy Restaurants, Inc.; Philadelphia (Philadelphia County); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Descrizione del lavoro

Levy Restaurants, Inc. at The Franklin Institute is seeking a waiter/waitress to take orders and deliver food to dining room guests. The role emphasizes warm greetings, efficient service, and adherence to safe food handling standards.

The position involves menu knowledge, accommodating dietary needs, cash handling, and collaborating with back-of-house staff to ensure accurate and timely service. Benefits and training are provided as part of Compass Group USA family.

Competenze

• Provide friendly, efficient guest service in a dining room setting.
• Communicate menu items clearly and upsell when appropriate.
• Handle cash and tickets accurately and promptly.
• Collaborate with front- and back-of-house teams to ensure smooth service.

Mansioni

• Greet guests warmly and take food and beverage orders.
• Deliver orders promptly while following sanitation standards.
• Explain menu items and accommodate dietary needs and allergens when possible.
• Maintain a clean, safe dining area and properly set up/close the dining room.
• Collect tickets and follow cash-handling procedures.
• Address guest complaints promptly and relay details to supervisor.
• Work with staff across departments during events and special functions.

Conoscenze

Guest service

Order taking

Cash handling

Team communication

Descrizione del lavoro

Levy Sector

Position Title: Waiter/Waitress - The Franklin Institute

Pay Range: $20.00 to $20.00

Job Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf