Waiter/Waitress

Springpoint Senior Living, Inc.; Newark Heights (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Life Insurance

AD&D

Disability Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Winchester Gardens in Maplewood, NJ, is seeking experienced waiters/waitresses to join our dining team. You will greet guests, take and deliver orders, and provide knowledgeable menu guidance while ensuring allergen awareness. The role emphasizes teamwork, accuracy with cash handling, and maintaining dining room sanitation.

Flexible and guest-focused service is required. The position supports excellent guest experiences with prompt service and collaboration with back-of-house staff during events

Qualifications

• Prior Waiter/Waitress experience is required.

Responsibilities

• Greet guests in the dining room warmly and take orders.
• Deliver food promptly and professionally; follow steps of service.
• Advise guests on menu items and allergies; accommodate requests.
• Coordinate with back-of-house staff to ensure accurate orders and special requests.
• Maintain high standards of sanitation and cleanliness in dining areas.
• Handle tickets and cash following proper procedures.
• Assist with events and collaborate with staff from other departments.

Skills

Guest service

Customer service

Food & beverage service

Cash handling

Team communication

Sanitation & safety

Education

Waiter/Waitress experience

Job description

Winchester Gardens
333 Elmwood Ave
Maplewood, NJ 07040, USA

Description

Winchester Gardens is seeking an experienced Waiters/Waitresses to join our team!

Winchester Gardens is a Springpoint Senior Living Community located in Maplewood, NJ. The Waiters/Waitresses take food and beverage orders and efficiently delivers items to dining room guests.

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned

Education and Experience:

• Prior Waiter/Waitress experience is required.
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Hourly Rate: $17-$18

Equal Opportunity Employer
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