Waiter (Japanese Speaking)

Princess Cruises; New York (NY); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Company-paid travel

Access to exclusive areas onboard

Recreation and welfare programs

Learning and development opportunities

Dynamic work environment

Job summary

A leading cruise line is seeking a Waiter who speaks Japanese to provide exceptional dining experiences. The ideal candidate has extensive fine dining service experience and excellent communication skills. Enjoy competitive pay and travel opportunities, along with a vibrant work environment. Join us to deliver unforgettable experiences to guests while exploring the world.

Qualifications

• Two to five years of restaurant service experience in a fine dining environment.
• Ability to explain food and drink menus clearly to guests.
• Strong understanding of fine dining operations.

Responsibilities

• Provide a positive dining experience by following Company standards.
• Maintain table settings and service stations to desired standards.
• Deliver food and beverages promptly and follow up on guest needs.
• Support the growth of junior staff through coaching.

Skills

Japanese language proficiency

Communication skills

Fine dining service experience

Knowledge of food and beverage menus

P.O.S. systems knowledge

Social skills

Education

Catering / Hotel Management degree

Job description

Waiter (Japanese Speaking)

Department: Restaurant

Employment Type: Fixed Term Contract

Location: Global

Description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Provides a positive dining experience to every guest by always applying the brand and Service Excellence standards.
• Creates a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Consistently provides helpful explanations and suggestions on the menu and offers assistance with wine pairings.
• Always delivers food and beverages as requested, promptly, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
• Maximizes wine and beverage sales by invitingly offering suitable choices.
• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every passenger by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Encourages and supports the growth, engagement, and development of the Junior Waiter by providing targeted coaching and training in all aspects of the role.

Skills, Knowledge & Expertise

• Graduate of a recognized Catering / Hotel Management School (Preferred).
• Two to five years of restaurant service experience on a cruise ship or in alternative at least 5 years of fine dining service from premium restaurants and/or luxury hotels (5 stars).
• Able to adequately explain pricing, food, wine, and cocktail menus to the guests
• Knowledge of fine dining operations and excellent restaurant service.
• Strong communicator with personable social skills to actively interact with a variety of guest demographics.
• Necessary computer skills and knowledge of P.O.S. systems.
• Command of the English and Japanese language, both verbal and written.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.