Waiter Food Runner/Assistant

Jackmont Hospitality Inc.; Palo Alto (CA); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Jackmont Hospitality Inc. in Palo Alto is seeking a Waiter Food Runner/Assistant to help deliver food and beverages to guests promptly and accurately. You will work closely with kitchen and front-of-house teams to maintain smooth service and a welcoming dining atmosphere.

The role emphasizes attentive service, multitasking in a fast-paced restaurant, and supporting waitstaff with orders and refills. Previous restaurant experience is preferred, and familiarity with POS systems is a plus.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in a restaurant or food service is advantageous.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist in the timely delivery of food and beverages to guests at their tables.
• Collaborate with kitchen staff to ensure orders are prepared correctly and efficiently.
• Maintain cleanliness and organization of the dining area and service stations.
• Provide excellent customer service by addressing guest inquiries and needs promptly.
• Support waitstaff in taking orders and refilling drinks as necessary.

Skills

Strong communication

Interpersonal skills

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

About the Role:

The Waiter Food Runner/Assistant at Buca Palo Alto plays a crucial role in delivering exceptional dining experiences to our guests. This position involves ensuring that food and beverages are served promptly and accurately, contributing to the overall efficiency of the restaurant. The ideal candidate will work closely with the kitchen and front-of-house staff to maintain a smooth flow of service. By providing attentive and friendly service, the Waiter Food Runner/Assistant helps to create a welcoming atmosphere that encourages repeat visits. Ultimately, this role is essential in upholding the restaurant's reputation for quality and service excellence.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a restaurant or food service environment preferred.
• Ability to work in a fast-paced environment and handle multiple tasks.

Preferred Qualifications:

• Knowledge of food safety and sanitation practices.
• Experience with point-of-sale (POS) systems.
• Bilingual skills are a plus.

Responsibilities:

• Assist in the timely delivery of food and beverages to guests at their tables.
• Collaborate with kitchen staff to ensure orders are prepared correctly and efficiently.
• Maintain cleanliness and organization of the dining area and service stations.
• Provide excellent customer service by addressing guest inquiries and needs promptly.
• Support waitstaff in taking orders and refilling drinks as necessary.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and team members. Attention to detail is crucial when delivering orders to ensure accuracy and guest satisfaction. Time management skills will be utilized daily to prioritize tasks and maintain a smooth workflow during busy service periods. Preferred skills, such as knowledge of food safety practices, will enhance the candidate's ability to contribute to a safe dining environment. Overall, a combination of these skills will enable the Waiter Food Runner/Assistant to provide outstanding service and support the restaurant's operational success.