Waiter/ess 2

Viking Cruises; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Lodging, meals, uniforms and laundry

Travel to/from ship paid

Crew-only deck and recreational areas

Job summary

Viking Cruises is seeking an Assistant Waiter/ess to support food and beverage services on Viking Mississippi aboard a ship. You will deliver meals, set up and maintain buffet areas, and uphold Viking STAR standards while ensuring guest comfort and impeccable hygiene.

Requirements include 2+ years in a fine dining setting, knowledge of service standards, and food and alcohol certifications; shipboard rotation applies.

Qualifications

• 2+ years’ experience as a restaurant attendant in a 5-Star/hospitality or fine dining environment.
• Outstanding knowledge of service standards and food.
• Guest-focused, service-oriented, professional appearance and impeccable hygiene standards
• Excellent knowledge of all public health policies
• Food handling certification and alcohol certification required

Responsibilities

• Provide support for food and beverage services in assigned areas
• Set up and maintain self-service buffet areas, assist with food service and ensure mise-en-place for all areas prior to service
• Serve beverages, maintain service quality standards, and prepare for special events
• Ensure equipment and work areas are clean and well-maintained
• Provide high level of comfort and sales-oriented service to guests
• Follow Viking STAR standards, safety and SOPs, while complying with Public Health Regulations
• Uphold grooming and image standards
• Demonstrate flexibility to work various times and stay positive under pressure
• Arrive on time and be prepared for work
• Other tasks as assigned by leaders based on needs

Skills

Restaurant experience

Service standards

Guest-focused service

Public health knowledge

Food & alcohol certs

Job description

Role Overview

As part of our Mississippi Food & Beverage team your job as an Assistant Waiter/ess is to deliver meals, set up and maintain all buffet areas in accordance with Viking’s STAR Service Standards

• You will be reporting to the Assistant Restaurant Manager
• You will be expected to work on a 10-12/3-4 rotation (10-12 weeks on board and 3-4 weeks off on vacation). Please note that rotation lenghts vary based on staffing and operational needs onboard Viking Mississippi

Role Expectations

• Provide support for food and beverage services in assigned areas
• Set up and maintain self-service buffet areas, assist with food service and ensure mise-en-place for all areas prior to service
• Serve beverages, maintain service quality standards, and prepare for special events
• Ensure equipment and work areas are clean and well-maintained
• Provide high level of comfort and sales-oriented service to guests
• Follow and diligently implement Viking STAR standards, safety and standard operating procedures, while complying with Public Health Regulations.
• Always uphold impeccable grooming standards by complying with Viking’s Image and Uniform Standards
• Demonstrate outstanding flexibility: able to work at various times of the day, under pressure and always reflect a positive can-do attitude and the best image of Viking
• You will be expected to consistently arrive on time and be prepared for work
• Other tasks and responsibilities may be assigned at leaders’ discretion based on operational needs

Required Qualifications

• 2+ years’ experience as a Restaurant attendant (or similar role) at a 5-Star hospitality or fine dining environment.
• Outstanding knowledge of service standards and food.
• Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards
• Excellent knowledge of all public health policies
• Food handling certification required & alcohol certification

Preferred Qualifications

• Shipboard experience.
• Wine knowledge

Mandatory requirements & at will employment

• Viking covers all travel arrangements and associated transportation costs from the airport to the ship
• Employees must be fully vaccinated against Measles, Mumps, Rubella, Varicella, Tetanus/Diphtheria, and Hepatitis A and B before their start date. Viking will consider requests for reasonable accommodation for valid medical or religious reasons in accordance with applicable law.
• U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
• Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplace
• Must be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time
• Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at will

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Why join Viking?

Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with:

• Paid training program in skills and approach to premium hospitality services
• On-the-job coaching to help you advance rapidly
• A lifelong network of hospitality professionals

Onboard our ship

• Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
• Travel to/from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports
• Crew-only deck and dedicated recreational activities

Viking Benefits

US Mainland candidates

• Health, vision, and dental insurance with incredibly low premiums
• 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period
• Retention bonus program

Puerto Rico and Guam candidates

• Health, vision, and dental insurance with very low premiums
• Retention bonus program